The professional licensing board has the authority to license and regulate the professionals under its jurisdiction. Protection of the public is the boards' primary responsibility.
You can file a complaint:
- Online at https://ibplicense.iowa.gov/, or
- Complete the Complaint Form, or
- Call the board office at 515-281-0254 during regular business hours.
HOW A COMPLAINT IS PROCESSED
All complaints received in the office are given a case number and are treated as confidential even to the person complaining and the licensee.
A letter of receipt is mailed to the person filing the complaint.
After reviewing the investigation, the Board may decide to:
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Close the case;
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Close the case by writing a confidential letter of education to the licensee;
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Make a probable cause determination and proceed to a Statement of Charges against the licensee.
A Statement of Charges can be viewed in the Discipline and Public Actions page for each board.
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Iowa HHS Bureau of Professional Licensure Riverpoint Office Complex
400 SW 8th Street Suite D
Des Moines, Iowa 50309
Online Licensure Services: https://ibplicense.iowa.gov Email: PLPublic@idph.iowa.gov Office Hours: |