Contact HHS

To report child or dependent adult abuse call 1-800-362-2178.

To report a change to your Medicaid, Supplemental Nutrition Assistance Program (SNAP) or FIP case call 1-877-347-5678.

For Child Care payments or registration call 1-866-448-4605 or click here to visit the Child Care portal.

Call your worker for questions about your case. Your local office phone number and address may be found on the HHS office map.

For general information or further assistance call 1-800-972-2017.

For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking call Relay Iowa TTY at 1-800-735-2942.

In order to make contacting the right department easier, we have streamlined the process by getting you to the right form by selecting from the two following choices.

If you have inquiries or feedback on the following departments, select the contact button below the chosen topic.


  • Adoption
  • Adult Services
  • Aftercare Services
  • Child Abuse Assessment
  • Child and Family Services
  • Child Care Assistance
  • Child Care Provider
  • Child Support
  • Dependent Adult Abuse Assessment/Evaluation
  • DHS Dashboards
  • DHS Office Concerns
  • Facility Medicaid Eligibility
  • FIP
  • Foster Care
  • Hawk-I
  • Medicaid Eligibility
  • Mental Health Facility Services
  • Mental Health Services
  • MEPD
  • Payment for Medicaid Services
  • Other

Contact information for above topics

Additional topics

  • Alzheimer's Disease & Related Dementias Program
  • Birth, Death, and Marriage Certificates
  • Brain Injury
  • Breast and Cervical Cancer Screening
  • Emergency and Trauma Services
  • Fresh Conversations: A Program for Older Adults
  • Gambling Treatment & Prevention
  • Healthy Iowans
  • Immunization
  • INN School Grant Program
  • Internships at IDPH
  • Iowa Behavioral Risk Factor Surveillance System (BRFSS)
  • Iowa Board of Athletic Training
  • Iowa Board of Barbering
  • Iowa Board of Behavioral Science
  • Iowa Board of Chiropractic
  • Iowa Board of Cosmetology Arts & Sciences
  • Iowa Board of Dietetics
  • Iowa Board of Hearing Aid Specialists
  • Iowa Board of Massage Therapy
  • Iowa Board of Mortuary Science
  • Iowa Board of Nursing Home Administrators
  • Iowa Board of Optometry
  • Iowa Board of Physical and Occupational Therapy
  • Iowa Board of Physician Assistants
  • Iowa Board of Podiatry
  • Iowa Board of Psychology
  • Iowa Board of Respiratory Care & Polysomnography
  • Iowa Board of Sign Language Interpreters & Transliterators
  • Iowa Board of Social Work
  • Iowa Board of Speech Pathology & Audiology
  • Iowa Natural Hair Braiding Registry
  • Iowa Nutrition Network
  • Iowa Youth Survey
  • Iowa Smokefree Air Act
  • Mammography
  • Maternal & Child Health
  • Medical Cannabidiol
  • Newborn Screening & Genetics
  • Novel Coronavirus - COVID-19
  • Oral & Health Delivery Systems
  • Pick A Better Snack
  • Plumbing & Mechanical Systems Board
  • Public Health Data Tracking Portal
  • Radiation Tech Permit
  • Radioactive Materials
  • Refugee Health
  • Tanning Facilities
  • Tobacco Use Prevention & Control
  • Vital Statistics
  • WIC - Women, Infants, & Children Nutrition Program
  • X-Ray Machines
  • General Questions
  • Webmaster

Contact form for above topics