Supplemental Nutrition Assistance Program (SNAP) FAQs

How do I apply for SNAP benefits?
The fastest and easiest way to apply for benefits is to complete the online application located at: https://www.dhs.iowa.gov/how-to-apply

 

When are the maximum allotments ending?
The SNAP maximum allotments are ending in March 2022. Benefits will return to normal levels in April 2022.

How do I find my normal monthly SNAP benefits?
Your household's normal monthly SNAP benefits can be found in your latest SNAP Notice of Decision.  

SNAP Monthly Benefits Issuance Chart

A – B 1st day of each month
C – D 2nd day of each month
E – G 3rd day of each month
H – I 4th day of each month
J – L 5th day of each month
M – O 6th day of each month
P – R 7th day of each month
S 8th day of each month
T – V 9th day of each month
W – Z 10th day of each month

 

How do I report changes to my income, household size, or other eligibility factors?
Please call the SNAP call center at 877-347-5678 so your benefits may be updated.

How do I check the amount of benefits on my SNAP EBT card?
The fastest and easiest way to check your balance is to visit www.ConnectEBT.com

If you don't have an online account set up, it's easy.  You just need your social security number, date of birth, and the number on the front of your EBT card.


I lost my SNAP EBT card, how do I get a new one?
You can call 1-800-359-5802, 24 hours a day, 7 days a week to get a new card mailed to you.