The Iowa Health Link managed care program gives you health coverage through a Managed Care Organization (MCO). An MCO is a health plan that makes sure you get the care you need from their network of providers. The MCOs have a large network of providers across the state.
There are several ways to find out which providers are enrolled with your MCO.
- Use the MCO’s online Find a Provider Tool (linked above)
- Speak with your provider directly to see if they are enrolled with your MCO
- Contact your MCO by phone or email (MCO contact information for members)
-
Call Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606
If you are NOT enrolled with an MCO, find a provider who accepts Iowa Medicaid Fee-for-Service coverage by visiting the Iowa Department of Human Services Medicaid Provider Search webpage.
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 515-256-4606 (Des Moines Area) 515-725-1351 (Fax) For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.
|