IA Health Link Member Resources

Member Materials

General IA Health Link Resources
Annual Choice Period Materials 
Annual Choice Period Materials - Dental Wellness Plan
New Member Enrollment Materials
Process Flow Charts


MCO Resources

Healthy Behaviors Mailings
MCO Member Handbooks 
Find a Provider in Your MCO's Network 
Non-Emergency Medical Transportation (NEMT)  

Each of the MCOs have selected a transportation vendor. Contact your MCO's NEMT broker at the numbers below to schedule a ride: 

Amerigroup Iowa Inc. 
Access2Care: 1-844-544-1389

Iowa Total Care 
Access2Care, Call ITC Member Services: 1-833-404-1061

Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.