Member Materials
General IA Health Link Resources
- Comparison of Medicaid Benefits (Español)
- Managed Care Organization (MCO) Plan Summary
- MCO Comparison Chart for Value-Added-Services (to come)
- Sample MCO ID Cards
- Vision Benefits Guide
- Member Handbook (Español)
- Frequently Asked Questions (FAQ)
Annual Choice Period Materials
Annual Choice Period Materials - Dental Wellness Plan
- Dental Wellness Plan Member Annual Choice Letter (Español)
- Delta Dental Promotional Flyer
- MCNA Dental Promotional Flyer
New Member Enrollment Materials
- Member Welcome Letter (Español)
- Member Enrollment Form (Español)
- MCO Plan Summary
- Confirmation of MCO Choice
Process Flow Charts
- Flow Chart for MCO Enrollment Process
- Flow Chart for Changing MCO
- Flow Chart for Enrollment Process for New HCBS Waiver Members (FFS and MCO) (Español)
MCO Resources
Healthy Behaviors Mailings
- Amerigroup - Health Risk Assessment Reminder Letter
- Amerigroup - Wellness Exam Reminder Letter
- Iowa Total Care Reminder Letter (to come)
MCO Member Handbooks
Find a Provider in Your MCO's Network
Non-Emergency Medical Transportation (NEMT)
Each of the MCOs have selected a transportation vendor. Contact your MCO's NEMT broker at the numbers below to schedule a ride:
Amerigroup Iowa Inc.
Access2Care: 1-844-544-1389
Iowa Total Care
Access2Care, Call ITC Member Services: 1-833-404-1061
|
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 515-256-4606 (Des Moines Area) 515-725-1351 (Fax) For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.
|