Iowa Medicaid will hold quarterly provider training sessions in addition to the annual provider training that takes place each year. The quarterly and annual training sessions will likely be held virtually. All sessions, quarterly and annual, will include representatives from Iowa Medicaid and the MCOs.
Annual Provider Training
2022 Iowa Medicaid Annual Provider Training sessions will be held in-person and via Zoom live broadcast. There will be six 4-hour sessions. Each session will cover the same material; providers need only sign up for one session. Iowa Medicaid will record the sessions and post the recordings to the HHS website for providers who are unable to attend.
To join a provider training session please register using one of the linked registration forms below. If you register for a Zoom session, a link, dial-in, and login information will be sent to you via email once you have completed your registration form.
Session Agenda:
Iowa Medicaid Presentation - Key Points:
- Claims and Billing
- Electronic Visit Verification (EVV)
- Provider Enrollment/Reenrollment
- Prior Authorizations
- Home- and Community-Based Services (HCBS) / Waiver Services
- Ground Emergency Medical Transportation (GEMT)
- Member Assistance
- Provider Manuals
- American Rescue Plan Act (ARPA) Grants
- Provider Services Standard Operating Procedures (SOPs) for H-8291 - Senate Ammendment to HF 736
- Public Health Emergency (PHE)
- Workforce Expansion
Iowa Total Care Presentation - Key Points:
- Contracts and Credentialing
- Provider Education
- Authorizations
- Billing
- Long-term Services and Supports (LTSS) / HCBS
Amerigroup Presentation - Key Points:
- New "Contact Us" Feature
- Digital Provider Enrollment
- COVID-19 updates
- Availity tools and new features
- FAQs on claims, payments, Electronic Funds Transfer (EFT)
- Utilization Managment
| Session: | Date: | Location: | Time: | Virtual Session Recordings: | Registration Link: |
| Session 1 | Tuesday, September 13, 2022 | The Hotel at Kirkwood Center 7725 Kirkwood Boulevard SW, Cedar Rapids, IA 52404 |
8:00 AM - 12:00 PM | ||
| Session 2 | Tuesday, September 13, 2022 | The Hotel at Kirkwood Center 7725 Kirkwood Boulevard SW, Cedar Rapids, IA 52404 |
1:00 PM - 5:00 PM | ||
| Session 3 | Wednesday, September 14, 2022 | Virtual (Zoom) | 8:00 AM - 12:00 PM | Recording | |
| Session 4 | Wednesday, September 14, 2022 | Virtual (Zoom) | 1:00 PM - 5:00 PM | Recording | Register for Session 4 |
| Session 5 | Thursday, September 15, 2022 | North Iowa Area Community College NIACC Muse Norris Conference Center Room 180ABC 500 College Drive, Mason City, Iowa 50401 |
8:00 AM - 12:00 PM | Register for Session 5 | |
| Session 6 | Thursday, September 15, 2022 | North Iowa Area Community College NIACC Muse Norris Conference Center Room 180ABC 500 College Drive, Mason City, Iowa 50401 |
1:00 PM - 5:00 PM | Register for Session 6 | |
| Session 7 | Tuesday, September 20, 2022 | Sioux City Convention Center 801 4th Street, Sioux City, IA 51101 |
8:00 AM - 12:00 PM | Register for Session 7 | |
| Session 8 | Tuesday, September 20, 2022 | Sioux City Convention Center 801 4th Street, Sioux City, IA 51101 |
1:00 PM - 5:00 PM | Register for Session 8 | |
| Session 9 | Wednesday, September 21, 2022 | Wallace State Office Building 502 East 9th Street, Des Moines, IA 50319 |
8:00 AM - 12:00 PM | Register for Session 9 | |
| Session 10 | Wednesday, September 21, 2022 | Wallace State Office Building 502 East 9th Street, Des Moines, IA 50319 |
1:00 PM - 5:00 PM | Register for Session 10 | |
| Session 11 | Thursday, September 22, 2022 | Virtual (Zoom) | 8:00 AM - 12:00 PM | (to come) | Register for Session 11 |
| Session 12 | Thursday, September 22, 2022 | Virtual (Zoom) | 1:00 PM - 5:00 PM | (to come) | Register for Session 12 |
Annual Provider Training 2022 Frequently Asked Questions (FAQs)
Please see this document collecing questions from all 12 sessions of Annual Provider Training 2022.
Annual Provider Training 2022 Presentation
The presentation can be found here.
Quarterly Provider Training
Quarter 2: Vision Provider Training |
| Session 1: Tuesday, June 21, 2022 - AM Session -- Presentation -- Recording |
| Session 2: Tuesday, June 21, 2022 - PM Session -- Presentation -- Recording |
Quarter 1: Program Integrity (PI) Payment Error Rate Measurement (PERM) |
| Session 1: Tuesday, March 29, 2022 -- Presentation -- Recording |
| Session 2: Wednesday, March 30, 2022 -- Presentation -- Recording |
| Session 3: Thursday, March 31, 2022 -- Presentation -- Recording |