Medicaid Town Halls

Town Hall

Iowa Medicaid holds monthly virtual town hall meetings with providers and members to gather feedback on the current state of the program and how to improve.

Iowa Medicaid also plans to use these town hall meetings to share information on current and future program projects and improvements. 

A separate town hall meeting is held for providers and members on the fourth Thursday of each month, unless noted below. Advance registration is encouraged, but not required. Login information for the virtual meetings will be shared on the day of the event to ensure the Department has enough virtual spots to accommodate all guests.

Send specific questions to: IMETownHall@dhs.state.ia.us

 

Iowa Medicaid Town Hall Meetings for Providers and Members

Schedule:

The second Thursday of the month (Members only)

The fourth Thursday of the month (Providers & Members)

Next Town Hall Thursday, February 9, 2023 - Members Only

Provider Town Hall

Next provider town hall is Thursday, February 23, 2023

Member Town Hall

Thursday, February 9, 2023
4:00 PM to 5:00 PM

Agenda

Town Hall Presentations

Community-Based Services Evaluation Report Presentation (Full)

REGISTER NOW:

Member Town Hall Registration

Join the Meeting (Please register first):

Join ZoomGov Meeting

https://www.zoomgov.com/j/1601044904

Meeting ID: 160 104 4904

Future Regularly Scheduled Meeting Dates:


Thursday, February 9, 2023 - Member Town Hall
Thursday, February 23, 2023
Thursday, March 9, 2023 - Member Town Hall
Thursday, March 30, 2023
Thursday, April 13, 2023 - Member Town Hall
Thursday, April 27, 2023
Thursday, May 11, 2023 - Member Town Hall
Thursday, May 25, 2023
Thursday, June 15, 2023 - Member Town Hall
Thursday, June 29, 2023

Questions and Answers:

Provider Questions and Answers

Member Questions and Answers

Members who need assistance with registration, may contact Iowa Medicaid Member Services at
1-800-338-8366.

These are virtual meetings, but there is a call-in option available for those unable to stream live video.

Previous Meetings

Links to meeting recordings are posted below, the link will take you to a website that requires a passcode to view the meeting. This passcode is listed immediately after the link to the recording for each meeting. Please note passcodes are case sensitive. The Department recommends opening up the recording link in a new tab or window and then copying and pasting the passcode from this page.  

2022 Town Hall Meetings

January 26, 2023 Meeting -- Service Planning -- Prior Authorizations - Amerigroup -- Prior Authorizations- Iowa Total Care -- Consumer Choice Options- Flowchart -- Appeals Process- Providers -- Appeals Process- Members
December 29, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (a*3@U3*?) -- Member Meeting Agenda -- Member Town Hall Recording (VR.cwCE3) -- Iowa Medicaid Overview Presentation -- CBSE Presentation 
December 1, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: x2q4x!Jq) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: +$i8^30v) -- Program Integrity Presentation
October 27, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: qQU6@y67) -- CMS Make Your Voice Heard -- CFEU HHS Contact Information -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: t8!e@bWZ)
September 29, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: dwZ#od89) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: ^yk82&I3) -- Diabetes Prevention Program Flyer -- Prior Authorization Workgroup Presentation
September 8, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: HQE980=M) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: N^Zpn?2v) -- "How Does Iowa Medicaid Compare?" Presentation
August 25, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: 7+z3x?1^) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: r=&8hvsm)
July 28, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording
June 30, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: ZXHb=4tE) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: N!L4c$65) -- Escalations Guide
May 26, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: =k3yDe77) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: +6GVZ.ju) -- Medicaid 101
April 28, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: 40%K1&!I) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 38aWB=nA) -- Survey Results
March 24, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: ET@k.F5y ) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: yGaP5$*r)
February 24, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: b&=+t2J^) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: e3c.Bzn=)
January 27, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: w.*p4w^@) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 7?an*=aQ) 

2021 Town Hall Meetings

December 16, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: =6u37JQ0) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 8F!N5&sd)
November 17, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Meeting starts around 14:25 mark) -- Member Meeting Agenda -- Member Town Hall Recording (Meeting starts around 12:00 mark)
October 28, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording -- Medicaid Strategic Plan Presentation
September 23, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording
August 26, 2021 Meeting -- Provider Town Hall Recording -- Member Town Hall Recording

 

 

IME Listening and Stakeholder Sessions

2023 Stakeholder Listening Sessions:

Session Title: Date And Time Session Recording: Notes from Session:
End of Continuous Coverage Requirement Wednesday, January 25, 2023 Recording
Passcode: !1STV^KC
 

2022 Provider Listening Sessions:

Session Theme: Date And Time Session Recording: Notes from Session:
Durable Medical Equipment Thursday, January 6, 2022 
1:00 PM - 2:30 PM
Recording
Passcode: 8aDc4*xb
Durable Medical Equipment Notes
Provider Enrollment and Credentialing Thursday, January 13, 2022
3:00 PM - 4:30 PM

Recording
Passcode: %*6Msd!!

Provider Enrollment and Credentialing Notes
Managed Care Request for Proposal (RFP) Tuesday, January 18, 2022
3:00 PM - 4:00 PM
Recording
Passcode: 7en5=bNG
Managed Care RFP Presentation (Notes to come)
Prior Authorizations Thursday, February 10, 2022
3:00 PM - 4:00 PM
Recording
Passcode: %e2m7qyL
Prior Authorization Notes
School Based Services Thursday, February 17, 2022
3:00 PM - 4:30 PM
Recording
Passcode: 6&rCiqdP
School Based Services Presentation (Notes to come)

These are virtual meetings, but there is a call-in option available for those unable to stream live video. The meeting will be held using Zoom. Login information will be sent to registered attendees the week of the meeting. 

2022 Member Listening Sessions

Session Theme:  Date and Time: Recording: Notes/Presentation:
Managed Care RFP Tuesday, January 18, 2022
4:00 PM - 5:00 PM
Recording
Passcode: 7yBcY=B9
Managed Care RFP Presentation
Long-Term Services and Supports (LTSS) Community Based Case Management (CBCM) Thursday, January 20, 2022
3:00 PM - 4:30 PM
Recording
Passcode: KxI2B1D=
LTSS CBCM Notes
Maternal Health Wednesday, February 9, 2022
3:00 PM - 4:30 PM
Recording
Passcode: W@6%MuBZ
Maternal Health Notes
Transition Aged Services Tuesday, February 15, 2022
3:00 PM - 4:30 PM
Recording
Passcode: MD.p543n
Transition Aged Services Notes
Natural Supports Tuesday, February 22, 2022
3:00 PM - 4:30 PM
Recording
Passcode: Cf92B@=#
Natural Supports Notes

Members who need assistance with registration, may contact IME Member Services at 1-800-338-8366.

These are virtual meetings, but there is a call-in option available for those unable to stream live video. The meeting will be held using Zoom. Login information will be sent to registered attendees the week of the meeting.