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Iowa Department of Health and Human Services

Iowa Medicaid Town Halls

Town Hall

Iowa Medicaid holds monthly virtual town hall meetings with providers and members to gather feedback on the current state of the program and how to improve.

Iowa Medicaid also plans to use these town hall meetings to share information on current and future program projects and improvements. 

A separate town hall meeting is held for providers and members on the fourth Thursday of each month, unless noted below. Advance registration is encouraged, but not required. Login information for the virtual meetings will be shared on the day of the event to ensure the Department has enough virtual spots to accommodate all guests.

Send specific questions to:

***Please note that ZoomGov has changed its security settings and participants will be in a virtual waiting room until admitted by the meeting host.***

Iowa Medicaid Town Hall Meetings for Providers and Members


The first Thursday of the month (members only)

The third Thursday of the month (providers and members)

*If you have issues signing up, please reach out to

Next Town Hall

Thursday, October 5, 2023 - Member Town Hall

Provider Town Hall

Thursday, October 19, 2023 | 4:00 to 5:00 p.m.

Agenda (to come)

Member Town Hall

Thursday, October 5, 2023 | 4:00 to 5:00 p.m.

Agenda (to come)

Town Hall Presentations

(to come)


Provider Sign-Up Form

Member Sign-Up Form

Join the Meeting

(Please register first)

Provider: (link to come)


Future Meeting Dates

  • Thursday, October 5, 2023 - Member Town Hall
  • Thursday, October 19, 2023
  • Thursday, November 2, 2023 - Member Town Hall
  • (Tentative) Thursday, November 16, 2023
  • Thursday, December 7, 2023 - Member Town Hall
  • (Tentative) Thursday, December 21, 2023
Questions and Answers

Provider Questions and Answers

Member Questions and Answers

Members who need assistance with registration, may contact Iowa Medicaid Member Services at 1-800-338-8366.

These are virtual meetings, but there is a call-in option available for those unable to stream live video.

Iowa Medicaid Virtual Meeting Archive

An archive of recordings and materials from previous town hall meetings and listening sessions can be found here.