COVID-19 Information for Members

Last updated: 6/14/2021


Medicaid and Hawki COVID-19 Eligibility Update

The Department of Human Services (DHS) has resumed some of the Medicaid eligibility processes for many members currently enrolled in Medicaid and Hawki. DHS is using a phased approach over the next several months to resume to normal operations. Many of the regular processes had been put on hold for more than a year due to the COVID-19 public health emergency (PHE). For more details, read Informational Letter 2229-MC-FFS-CVD.


Medicaid Flexibilities Requests in Response to COVID-19 (Updated 4/19/21)


Expanded Home Delivered Meals, Homemaker, and Companion Services


COVID-19 Frequently Asked Questions Regarding Social Security Income and Unemployment


General Information

HRSA: Uninsured Patient COVID-19 Services (new)

Federal Trade Commission (FTC): FTC Alerts Consumers About Nursing Homes and Assisted Living Facilities Taking Stimulus Checks From Medicaid Patients

Office of Inspector General: COVID-19 Fraud Alert

Medicaid Income Guidance: COVID-19 (Español)

Medicaid Home Visitation Guidance

DHS waives all co-pays, premiums, and contributions during emergency declaration (Español)

Amerigroup Iowa COVID-19 Information

Iowa Total Care Member Coronavirus Guide


Frequently Asked Questions

Is the COVID-19 vaccine a covered Medicaid benefit?

Yes. The COVID-19 vaccine, any version, is a covered Medicaid benefit.


Is a prior authorization needed for the COVID-19 vaccine?

No. You do not need to get a prior authorization for your vaccine.


Do I have to pay for the COVID-19 vaccine?

No. Both doses of the COVID-19 vaccine will be at no cost to you. Just make sure you schedule an appointment to receive both doses within the designated amount of time apart.


What if I don't go to an in-network provider to get my vaccine, will I have to pay?

Both Managed Care Organizations (MCOs) are covering the cost of the vaccine for their members no matter where they go to receive the vaccine.


How do stimulus payments affect Medicaid recipients?

The COVID-19 stimulus payments to individuals and families is not countable income for Medicaid applicants and recipients. Stimulus payments not spent in the month it is received are excluded as a resource for 12 months.



Information for Providers