Changing Your Managed Care Organization


Complete the MCO Change form and submit it to Iowa Medicaid Member Services. Please note that you will need to download the form in order to submit it. 
Email Iowa Medicaid Member Services at
Phone Call Iowa Medicaid Member Services at 1-800-338-8366 or locally in the Des Moines area at 515-256-4606.
Mail If you wish, you may return the MCO Change form to: Member Services, PO Box 36510, Des Moines, IA 50315. Mail is not processed daily and your MCO choice may be delayed.


Sample MCO Welcome Letters


Changing Your Dental Plan


Other Open Choice Resources