COVID-19 Provider Frequently Asked Questions

Click on a category below to see more FAQs. The latest questions are listed at the bottom of each section. Updates are highlighted in red. FAQs are updated regularly. Last updated 7/9/21.

 

Funds received from the CARES Act are considered a source of income and should be reported on the Revenue Schedule, along with other revenue received during the period.

The expanded telehealth services are in effect statewide through at least 60 days after the FEDERAL public health emergency declaration is lifted. 

 

Send questions to IMECOVID19@dhs.state.ia.us

Iowa Medicaid COVID-19 Provider Toolkit - Printable PDF (Updated 4/15/21)

Medicaid Flexibilities Requests in Response to COVID-19 (Updated 7/9/21)

 

Medicaid and Hawki COVID-19 Eligibility Update

The Department of Human Services (DHS) has resumed some of the Medicaid eligibility processes for many members currently enrolled in Medicaid and Hawki. DHS is using a phased approach over the next several months to resume to normal operations. Many of the regular processes had been put on hold for more than a year due to the COVID-19 public health emergency (PHE).. For more details, read Informational Letter 2229-MC-FFS-CVD, or visit Resuming Normal Medicaid and Hawki Eligibility Processes.

 

COVID-19 Vaccine Billing Frequently Asked Questions

 

Grants for ICF-IDs, PMICs, and Nursing Facilities

 

COVID-19 RELIEF RATE ADD-ON (CRR) PAYMENTS

 

GRANTS FOR HCBS, SUD, AND MH PROVIDERS

 

RETAINER PAYMENTS

 

Civil Money Penalties Funding

 

TELEHEALTH

 

HOME DELIVERED MEALS

 

PREMIUMS SUSPENDED

 

SOCIAL SECURITY INCOME (SSI)/UNEMPLOYMENT

 

BEHAVIORAL HEALTH SERVICES

 

HOME- AND COMMUNITY-BASED SERVICES (HCBS) (new)

 

CONSUMER CHOICES OPTION (CCO)

 

HEALTH HOMES

 

PSYCHIATRIC MEDICAL INSTITUTIONS FOR CHILDREN (PMIC)

Can a PMIC allow more than 30 reserved beds per day for calendar year or allow members to be gone for more than 14 consecutive days in a row?

The IME remains focused on ensuring children have all of the supports and services they need throughout the duration of the emergency. If a scenario comes up that a PMIC provider will need to exceed the current reserved bed days for a member due to the impact of COVID-19, they can file an exception to policy (ETP) to request the reserve bed day limit be waived.

 

LONG TERM CARE

 

NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT)

With hospital mandates in place regarding visitors, can a member’s spouse continue to receive hotel and meal reimbursement through Access2Care while the member is hospitalized?

There’s been no change to policy relative to reimbursement available for spouses while a member is hospitalized.

 

OPERATIONS