Integrated Health Home (for Providers)

An Integrated Health Home (IHH) is a team of professionals, including family and peer support services, working together to provide whole-person, patient-centered, coordinated care for adults with a serious mental illness (SMI) and children with a serious emotional disturbance (SED). This includes individuals currently receiving Targeted Case Management (TCM) and Case Management through Medicaid funded Habilitation. Care coordination is provided for all aspects of the individual's life and for transitions of care the individual may experience. The IHH is required to assist individuals with their paper work and guide them through the application process for benefits for which they qualify. The IHH is required to coordinate all services for an individual, including medical, behavioral, and community services regardless of the funding sources for those services.

Integrated Health Home Learning Collaborative 

Date: (to come)
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Register Now:

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Meeting Agenda: Agenda (to come)
Meeting Materials:
Materials (to come)

Learning Collaborative Topics & Activities

A list of 2023 topics for Learning Collaborative Webinars can be found here


Health Home Providers


Health Home Services

  • Comprehensive care management.
  • Care coordination.
  • Health promotion.
  • Comprehensive transitional care/follow-up.
  • Patient & family support.
  • Referral to community & social support services.

Benefits for Providers

  • Providers can practice more proactive, coordinated care, because of a new reimbursement structure.
  • More opportunities to track, coach and engage with patients.
  • Improved communication and coordination for better patient outcomes.
  • Improved utilization of health information technology.

Benefits for Patients

  • Better coordination and management of their often complicated and complex care.
  • Help navigating multiple systems.
  • More engagement in their own care.
  • Access to a wider range of services.


Integrated Health Home Standards: 

There are requirements to be met, called Health Home Standards, to be able to participate in the Health Home Program. Minimum requirements listed below:
  • Must be one of the following:
    • Community Mental Health Center
    • Mental Health Service Provider
    • Iowa licensed residential group care setting
    • Iowa licensed Psychiatric Medical Institution for Children (PMIC) facility
    • Nationally accredited by the Council on Accreditation (COA), the Joint Commission, or the Commission on Accreditation of Rehabilitation Facilities (CARF) under the accreditation standards that apply to mental health rehabilitative services. 
  • Provider must be able to provide community-based mental health services to the target population.
  • Providers must meet requirements throughout the state plan amendment.
  • The IHH must have either a Peer Support Specialist or Family Support Specialist.  A Peer Support Specialist is a consumer who is in recovery from a mental illness who has completed 20 hours of training approved by the lead entity and passed a competency exam based on that Peer Support training. 
  • Use some form of a Patient Registry.
  • Electronic Health Record (EHR).
  • Agree to participate in the Iowa Health Information Network.
  • Dedicated care coordinators.
  • Expanded hours for access.



We are excited to have you as part of our Health Home Program.
If you are interested and want to learn more: 
Email the Health Home Program Manager at
  • Counties you will be serving
  • Population(s) you will be serving
    • Pediatric only
    • Adult only
    • Pediatric and Adult
  • Anticipated go-live date

To enroll:

Email the documents listed below to Once the documents are processed, a call will be scheduled with your team to assist with program onboarding and roll out. 



Tools were created by MCOs and IME.

Guide for Integrated Health Home Services (to Come) 
Integrated Health Home Program Toolkit (to Come)

Integrated Health Home Quality Improvement Workgroup

Information on the IHH Quality Improvement Workgroup, including meeting dates and times, can be found here

Health Home Communications

IME & MCO Health Home Contact Information

IME Health Home:

Amerigroup Health Home:

Iowa Total Care Health Home:

Provider Services Contact Information

P.O. Box 36450 
Des Moines, IA 50315
1-800-338-7909 (Toll Free)
515-256-4609 (Des Moines area) 
515-725-1155 (Fax) (Email)
Operating Hours
Monday - Friday
8:00 AM - 5:00 PM

Managed Care Organization

Provider Specific Contact Information

Amerigroup Iowa, Inc. Email:
Phone: 1-800-454-3730
Iowa Total Care

Phone: 1-833-404-1061

To view member specific contact information, please go to MCO Member Specific Contact Information.