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Iowa Department of Health and Human Services

Unwind Resource Library

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Find Unwind Plan resources, tools and guidance in the tables below. Check back to this page periodically for additional resources. 

***Medicaid partners are encouraged to use the language in the unwind toolkit to communicate the unwind to their external audiences.***

Continuous Coverage Unwind Resources

CMS Unwind Report Data Reporting Month Date Submitted to CMS Date Posted
Iowa Unwinding Monthly Report August 2023 September 7, 2023 September 8, 2023
Iowa Unwinding Monthly Report July 2023 August 8, 2023 August 22, 2023
Iowa Unwinding Monthly Report June 2023 July 10, 2023 July 10, 2023
Iowa Unwinding Monthly Report  May 2023    
Iowa Unwinding Monthly Report  April 2023    
Iowa Unwinding Monthly Report  March 2023    
Iowa Unwinding Monthly Report  February 2023    
Iowa Unwinding Baseline Report      
State Report on Plans for Prioritizing and Distributing Renewals      

 

Continuous Coverage Unwind Resources
Continuous Coverage Unwind Plan
Stakeholder Slide Deck (Condensed)
Stakeholder Slide Deck (Full)
Unwind Toolkit
How-To Guide: Applying for Medicaid and Hawki
How-To Guide: Applying for Waiver Program Services
Member Guide to the Unwind
Unwind Renewal Video, 60 seconds, English
Unwind Renewal Video, 30 seconds, English
Unwind Renewal Video, 15 seconds, English
Video de Renovación de Relajación, 60 segundos, Español
Video de Renovación de Relajación, 30 segundos, Español
Video de Renovación de Relajación, 15 segundos, Español
Vidéo Unwind Renewal, 60 secondes, Français
Vidéo Unwind Renewal, 30 secondes, Français
Vidéo Unwind Renewal, 15 secondes, Français

 

Mailing Samples Description
Unwind Notice of Action - Approved Notice of Action samples a member may receive if they are approved for Medicaid renewal.
Unwind Notice of Action - Discontinued Notice of Action samples a member may receive if they are discontinued from Medicaid. 
Unwind Notice of Action - Changed  Notice of Action samples a member may receive if their Medicaid coverage is changed. 
Open Enrollment Mailing Member Guide A guide to the forms included in the open enrollment mailing. Members should note that open enrollment is a separate mailing from Medicaid unwind renewals and notices of action, and forms from both mailings should be filled out and returned to their local HHS office.
Unwind/Open Enrollment Alert Postcard Sample of a postcard Medicaid managed care members receive informing them of the upcoming unwind renewals and the open enrollment mailing. 
Unwind Renewal: Medicaid/Hawki Renewal Form The renewal form a member will receive from HHS to redetermine their eligibility for Medicaid following the end of the continuous coverage requirement. 
Unwind Renewal: Supplemental Review Form The form a member will receive if HHS needs additional information from them to redetermine their eligibility for Medicaid. 

 

Unwind Webinar Recordings

The End of the Continuous Coverage Requirement

Recording

Password: !1STV^KC

 

Frequently Asked Questions (FAQs)
FAQs: Medicaid Eligibility

 

Medicaid and Hawki COVID-19 Eligibility Update

Medicaid Flexibilities Requests in Response to COVID-19 (Updated 4/19/21)

Expanded Home Delivered Meals, Homemaker, and Companion Services

 

Printables
Medicaid Transition Flyer
Protect Yourself from Scams (Updated)
Unwind Renewal Handout
Green Phase: Moving (JPG)
Green Phase: Moving (PNG)
Green Phase: Moving (PDF)
Blue Phase: Discover (JPG)
Blue Phase: Discover (PNG)
Blue Phase: Discover (PDF)
Red Phase: Secure (JPG)
Red Phase: Secure (PNG)
Red Phase: Secure (PDF)
Yellow Phase: Reroute (JPG)
Yellow Phase: Reroute (PNG)
Yellow Phase: Reroute (PDF)

 

Important Links Description
Member Services

Member Services can help Medicaid members with their questions about their healthcare during the unwind. They can also assist with helping apply for Medicaid services.

Hawki Member Services

Hawki Member Services can help the guardians of Hawki members with their questions about their child’s healthcare during the unwind. They can also assist with helping apply for Hawki services.

Provider Services

Provider Services can help Medicaid medical providers of all types with their questions the unwind and how it impacts their members and themselves. Provider Services can also help with a provider applying for Medicaid licensure.

Local Assistance Visit healthcare.gov to find local help in applying for healthcare coverage in Iowa. 

Other Healthcare Resources:

Find Medicare and Medicaid resources. 
Unwind Dashboard A visual dashboard that provides numbers on the Unwind workload. 
News Releases News releases from Iowa HHS. 
Informational Letters Informational letters for providers. 
Medicaid Monthly e-Newsletters Sign-up and view monthly Medicaid e-newsletters. 
Medicaid Town Halls Sign-up and find resources on the Medicaid Town Halls webpage.