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Food Assistance

Summer P-EBT was a temporary United States Department of Agriculture (USDA) food benefit that provided extra support to Iowa families with children who were approved for free or reduced-price school meals. All 2023 Summer P-EBT benefits have been issued.  The deadline to request research into missing benefits ended at 4:30 p.m. on 10/31/23.

Frequently Asked Questions (FAQ)

To find more information, read the P-EBT FAQs in English or Spanish.

P-EBT Customer Service Center

The P-EBT Customer Service Center can answer general P-EBT questions and change the address where a P-EBT replacement card can be sent.

P- EBT Customer Service Center contact information:

  • Call 515-420-6048 and leave a message to receive a call back.
  • NOTE: Direct all questions about eligibility for free or reduced-price school meals to the child’s school.

Help with the Actual Benefit Card

Iowas p-ebt card

The EBT Customer Service can:

  • Activate a P-EBT card
  • Replace a lost or stolen card
  • Check your balance
  • Access benefit purchases and issuance

EBT Customer Service contact information: 

  • 800-359-5802
  • Available 24/7

Online EBT card help:

  • Visit
  • You can access a child’s P-EBT card information on the Connect EBT app or on the web at Download the Connect EBT app to your mobile phone. Available for IOS and Android.