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Programs & Services

ADRCs (Aging and Disability Resource Centers) help make it easier for older adults and people with disabilities to find the services and support they need. They work with different partners to make sure people get the right help in a simple and easy way. This is part of something called the No Wrong Door Model, which means people can get help no matter where they start. Both Disability Access Points (DAPs) and Area Agencies on Aging (AAAs) are part of the ADRC network.

Here’s what else ADRCs do: 

  • Answer questions and give support that fits each person’s needs
  • People can contact the ADRC in four main ways:
  1. In person
  2. By phone: 1-800-779-2001  
  3. Through the website
  4. By being referred by a community partner 
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Disability Access Points (DAPs)

“Disability Access Points” or “DAPs” are local places that help people with disabilities, their families, and their caregivers find the services and support they need—both short-term and long-term. DAPs help by giving information, making plans, making referrals and checking in to make sure people are getting the right support to live healthy, independent lives.

In each area, DAPs will: 

  • Give people and caregivers helpful information and guide them to local service providers in their community.
  • Be part of the ADRC Network, working as a trusted resource center for aging and disability help.
  • Team up with local leaders, individuals with disabilities and disability programs to make sure disability services are meeting community needs. 
Disability Access Points (DAPs)

Find your Disability Access Point

Four Disability Access Points in Iowa cover all 99 counties. Select your county from the list, or from the map.

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Area Agencies on Aging (AAA)

An Area Agency on Aging, or AAA, helps people over age 60, caregivers, and adults over 18 with disabilities live healthy and independent lives. They speak up for their needs and help plan and organize services and support from programs included in the Older Americans Act.

Here are some of the things they do:

  • Help individuals and their caregivers learn about services and support options.
  • Provide services like meals, counseling, in-home supports, and community programs.
  • Work as part of the Aging and Disability Resource Center (ADRC) Network.
Area Agencies on Aging (AAA)

Find your Iowa Area Agency on Aging

Six Area Agencies on Aging in Iowa cover all 99 counties. Select your county from the list, or from the map.

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Aging & Disability Resource Center (ADRC) Technical Assistance and Call Center

The ADRC Technical Assistance and Call Center helps make it easier for older adults and people with disabilities to find the long-term services and support they need. They do this by working with different partners and giving training and support to help everything run smoothly.

Here are some of the other things they do:

  • Run a statewide call center to answer questions and help people.
  • Provide an easy-to-use website where people can find information.
  • Give training and support to Iowa’s Aging and Disability Resource Centers (ADRCs), partners, and others who help.

More Information on Iowa's Disability Service System Alignment

Looking for more background information on Iowa's Disability Service System Alignment? Check out the Disability Service System website page and FAQs.

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