The Supplemental Nutrition Assistance Program (SNAP) provides nutrition benefits to supplement the food budget of needy families so they can purchase healthy food and move towards self-sufficiency. To find out if you are eligible for SNAP, visit Apply for Services
If you already receive SNAP, you can access your account information on the web at www.connectebt.com. There is no charge for using this online access.
Keep Your SNAP Benefits Safe
Number combinations such as 1111, 1234 or 9876 may be easy for others to guess.
Never share your PIN or card number with anyone outside your household. Cover the keypad when you enter your PIN on a machine.
Iowa HHS and EBT processors will never call or text to ask for your PIN or card number.
Change your PIN at least once a month, right before your benefit issuance date.
If you notice any purchases you did not make, change your PIN right away to stop the thief from making new purchases. Report suspicious activity to your local SNAP office.
IMPORTANT: Your SNAP benefits may be replaced if they were stolen by fraud. SNAP benefits stolen due to fraud must be reported within 10 calendar days of the date you discover the theft. Examples of fraud include access to your benefits by fraudulent email, text, phone, or machine, et cetera. It’s not fraud if you give your EBT card to someone to use or if your actual EBT card is stolen.
