Note:  The Department is continuing to update the links throughout the Policy Manual on the new HHS website.  If a link is not working correctly, please use the search box on the upper right and search for form number or document title.    

These manuals are the Department's official interpretation of the federal laws and regulations and the state laws and rules relating to the programs it administers. The purpose of the manuals is to present Department policies and procedures for program administration in a centralized and usable form for Department staff.  

Employees' Manual Table of Contents (Titles 1 through 24)


Procedures for policy development, appeals, financial management and office management (Titles 1, 21, 23, and 24)


Social Services

Procedures for administering child welfare services and other social services (Titles 1, 12, 13, 14, 15, 16, 17, and 18)


Income Maintenance

Procedures for determining eligibility for cash and medical assistance such as Family Investment Program, Food Assistance, and Medicaid (Titles 1, 4, 5, 6, 7, 8, 13, 14, 23, and 24)


Medicaid Provider

Coverage and billing instructions for providers of services paid through the Medicaid program


Child Support

Procedures for the establishment and enforcement of child support obligations (Titles 1, 9, 10, 11, 14, and 23)


Mental Health

Procedures relating to state facilities (Titles 1 and 3)



Lists of circular letters and manual changes issued



Administrative Code and Rules, Rules in process, Regulatory Plan and Administrative Rules comments


Management Manual Table of Contents (Titles 20 through 24)




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