Policy Manuals

Note:  The Department is continuing to update the links throughout the Policy Manual on the new HHS website.  If a link is not working correctly, please use the search box on the upper right and search for form number or document title.    

These manuals are the Department's official interpretation of the federal laws and regulations and the state laws and rules relating to the programs it administers. The purpose of the manuals is to present Department policies and procedures for program administration in a centralized and usable form for Department staff.  

General Information & Indexes

• Employees' Manual Table of Contents (Titles 1 through 24)
• Management Manual Table of Contents (Titles 20 through 24)

Administration

Administration Manuals - Procedures for policy development, appeals, financial management and office management (Titles 1, 21, 23, and 24).

Social Services

Social Services Manuals - Procedures for administering child welfare services and other social services (Titles 1, 12, 13, 14, 15, 16, 17, and 18).

Income Maintenance

Income Maintenance Manuals - Procedures for determining eligibility for cash and medical assistance such as Family Investment Program, Food Assistance, and Medicaid (Titles 1, 4, 5, 6, 7, 8, 13, 14, 23, and 24).

Provider Policy Manuals

Provider Policy Manuals - Coverage and billing instructions for providers of services, including those paid through the Medicaid program.

Child Support

Child Support Manuals - Procedures for the establishment and enforcement of child support obligations (Titles 1, 9, 10, 11, 14, and 23).

Mental Health

Mental Health Manuals - Procedures relating to state facilities (Titles 1 and 3).

Policy Reference

Policy Reference Manuals - Lists of circular letters and manual changes issued.

Administrative Codes & Rules

Administrative Code  - Administrative Code and Rules, Rules in process, Regulatory Plan and Administrative Rules comments.

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The Bureau of Policy Coordination sends out a weekly e-mail announcement about changes to the rules and policy manuals displayed on this website. Subscribe to receive Bureau of Policy Coordination announcements.