Data Breach Notifications

  • November 22, 2023: Molina Healthcare of Iowa became aware of unauthorized access to an employee's email account between September 25 and 26, 2023.  While there is no indication confidential information was downloaded, Molina began notifying the 1,647 affected Medicaid members the week of November 20, 2023. 
    Members who receive services through Molina can call (866) 846-0830, Monday through Friday 8:00 a.m. to 5:30 p.m. CST to find out if they were affected. Members covered by other managed care organizations are not affected by this breach.
  • May 31, 2023: Amerigroup inadvertently disclosed personal health information for 833 Iowa Medicaid members to 20 providers in explanation of payment notices. The company is notifying each affected member.  If you have questions regarding this incident, please call 1-800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. central time.
  • May 26, 2023: A Medicaid Contractor became aware of unauthorized access to their computer systems on March 6, 2023. An investigation revealed the unauthorized access occurred between February 26, 2023 and March 7, 2023 resulting in the breach of personal information for approximately 233,000 Medicaid members. More details are available at https://response.idx.us/MCNA-Information.