Behavioral Health

The Iowa PCA encourages providers and partners supporting behavioral health services in Iowa to complete a Provider Profile.

This Provider Profile will help the Iowa PCA build a provider network directory and ensure accurate information about providers interested in contracting to provide services to support the continuum in Iowa's Behavioral Health Service System, including Prevention, Early Intervention, Treatment, Recovery, and Crisis services.

Iowa HHS and the Iowa PCA have developed a Provider & Partner Toolkit to help educate providers and partners about changes to the Behavioral Health Statewide System starting July 1, 2025.

See the toolkit on Iowa PCA's website.

The SNMIS Billing and Companion Guides are designed to support your successful use of the SNMIS platform for filing claims for SUPTRS, Behavioral Health, and Non-Medicaid LTSS Disability Services.

• SNMIS Billing Guide
• SNMIS Companion Guide

To further support your transition, SNMIS Office Hours will begin June 18 and will be held Wednesdays, 10:00 to 10:30 a.m., through December 31, 2025. These virtual sessions will have a panel of subject matter experts from Iowa HHS to help answer questions and troubleshoot issues related to the SNMIS. 

• Office Hours Meeting Link: https://www.zoomgov.com/j/1600240912
• Meeting ID: 160 024 0912

For questions related to SNMIS, please reach out to the Iowa Department of Health and Human Services (Iowa HHS) at: 

• For SUPTRS and Behavioral Health: bhassistance@hhs.iowa.gov
• For Non-Medicaid LTSS Disability Services: dsassistance@hhs.iowa.gov

All Behavioral Health and Disability Service providers must register in the new SNMIS claim reimbursement system as soon as possible to ensure they are ready to submit claims beginning July 1, 2025.

To register, follow these steps:

1. To submit claims for services through SNMIS, providers must be enrolled and in good standing with Iowa Medicaid, and any applicable licensing or accreditation bodies. Information on enrolling with Iowa Medicaid can be found here: Medicaid Provider Enrollment.
2. Enrollment in Iowa Medicaid will not automatically give you access to billing claims in SNMIS. Iowa Medicaid enrolled providers MUST register with Electronic Data Interchange Support Services (EDISS) for the SNMIS line of business. 

Important note: If you are using a vendor for electronic claim submission, the vendor will be required to update their registration in the EDISS to select the SNMIS line of business.  A vendor will not be available for selection in the vendor search when adding transactions unless that vendor has the SNMIS line of business selected in their vendor account. Providers will be directed to go back to the vendor advising that the SNMIS line of business needs to be selected. If the Vendor needs assistance, they can contact the EDI Call Center.

Claim form instructions and billing procedures can be found in the SNMIS Companion Guide.

Have questions about SNMIS? See our FAQs on SNMIS billing