The mission of the Glenwood Resource Center (GRC) is to prepare and support individuals to live in the community of their choice.
Structure of the Organization
The facility is operated by the Iowa HHS under the directorship of Kelly Garcia and the leadership of Cory Turner, Director, State-Operated Specialty Care Division. The facility's superintendent is Marsha Edgington.
Glenwood Resource Center (GRC) offers a continuum of care to Iowans experiencing intellectual disabilities. Located in southwest Iowa, GRC provides residential services for individuals who have struggled to be successful in the community, provides in home support for those who transition to the community and assists community-based providers by providing assessments, training and other technical support. The goal of all GRC services is to help individuals be successful in their communities.
How to Apply for Services or Refer Someone to This Facility
To access assistance, families should contact their local county community services program.
If a decision is made to apply for GRC ICF/ID services, the application process begins by the Managed Care Organization (MCO) contacting Troy Kroeger at tkroege@dhs.state.ia.us or 515-322-3158.
The Iowa Department of Health and Human Services (HHS) is re-evaluating existing strategies and identifying new ones to enhance our commitment to ensuring individuals with intellectual and developmental disabilities have access to the least restrictive setting to support high quality of life.
GRC Services
Glenwood Resource Center (GRC) works with the community to explore all reasonable and appropriate options before a person comes to live on the campus. Most often, people are admitted to GRC because they need the specialized expertise available due to behavioral or medical conditions that are complex and chronic.
Qualified Intellectual Disability Professionals (QIDPs) lead multidisciplinary teams in an integrated approach to service provision. Team members include: the individual, the individual's family/guardian, local county or DHS staff, direct support professionals, psychologist, psychology assistant, social worker, occupational therapist, speech/language pathologist, physical therapist, vocational/day program specialist, leisure specialist, dietitian, nurse, physician, pharmacist, psychiatrist, and dental assistant. Specialty medical services are offered through community clinics and include: podiatry, surgery, otolaryngology (ENT), gynecology, and optometry. Services are person-centered, strengths-based and focus on assisting the individual to transition to his/her community of choice.
Individuals, working as part of their interdisciplinary team (IDT), help to develop their own person-centered Individual Support Plans (ISPs). ISPs are designed to meet an individual's specific support needs, preferences and goals. Professional and direct support staff assist the person to meet these goals. All services offered on the campus meet rigorous federal standards for active treatment, safety, and health. The goal of all campus services is to help the individual stabilize and return to his or her community of preference.
When individuals with disabilities can control their environment, they can participate more fully and independently in daily living. Customized devices are tailored to meet each individual's needs.
This team of professionals provides a comprehensive approach to evaluate, treat and manage a person's wellbeing as it relates to positioning and mobility, nutrition and hydration including dysphagia (feeding disorders) and oral motor dysfunction, oral cares, and mealtime management. The team can provide consultation and training for individuals with disabilities and providers throughout the state.
Behavioral Services includes highly structured assessment methods to generate efficient plans that families and service providers can use to bring about positive changes in the lives of persons presenting challenging behaviors. Services include:
Leadership and training in the use of Applied Behavior Analysis;
Functional Analyses of Behavior;
Development and implementation of behavior support plans consistent with the results of Functional Analysis of Behavior;
Ongoing technical assistance to those receiving GRC services; and
A hierarchy of behavioral interventions to address interfering behaviors.
A hydrotherapy pool is available on the GRC Campus. This heated pool has a movable floor and an access ramp that allow for handicapped accessibility and adjustment of water depth. Hydrotherapy is known to promote health, encourage a sense of well-being and decrease pain associated with various diseases.
Consultations are provided by staff with expertise in the particular area of need. Services are provided where the individual lives and works or goes to school.
SCL services are offered through the HCBS waiver program. The focus of GRC's services is to offer a short term transition from facility-based services to community-based living for people who have experienced prior challenges in this setting. SCL services focus on gaining community living and independence skills while building relationships with community-based providers in an effort to facilitate a transition to the community of the individual's choice.
Eligibility and Funding
Consultations may be provided to those in need, as resources and expertise among professionals employed at GRC are available to meet individual needs. A variety of funding strategies are used related to these services.
Supported Community Living services are offered through the Home and Community-Based (HCBS) Waiver programs. GRC may provide services and access funding for those approved for HCBS Waiver eligibility in the following area: Intellectual Disability Waiver.
Please contact GRC for more information regarding program eligibility and funding; we will be happy to assist with identifying resources and services that may be available.
People Served
The Glenwood Resource Center campus is located in Glenwood, Iowa and serves people mainly from a 52-county catchment area within the state.
Residential services (ICF/ID) are provided on the campus for approximately 57 people diagnosed with an intellectual disability.
Report Suspected Abuse, Neglect, Fraud, or Violation of Resident Rights
The Department of Health and Human Services is committed to providing high quality care to every resident. If you suspect abuse, neglect, fraud, violation of resident rights, or any other unusual incident is occurring at the Glenwood Resource Center, you are encouraged to file a report.*
*For State of Iowa employees, please note that suspected violations of the state sexual harassment policy, violence-free workplace policy, or equal opportunity, affirmative action, and anti-discrimination policy should continue to be reported to the Department of Administrative Services Human Resource Enterprise using the employee complaint form.
Where Can I Find More Information?
For general information or to reach a specific person or department at GRC, call 712-527-4811.
Physical address: Administration Building 104 Lacey St. Glenwood, IA 51534
