About Medicaid Town Halls
Town halls are monthly online meetings where Medicaid members and providers can learn about the program, hear updates, ask questions, and share concerns with the Iowa Medicaid team. These meetings also help Iowa Medicaid gather feedback and find ways to improve.
Town Hall meetings are held:
First Thursday of the month: Members
Third Thursday of the month: Providers
Send specific questions to: imetownhall@hhs.iowa.gov
Upcoming Medicaid Town Halls
Previous Medicaid Town Halls
Town Hall Archive
Archive of town halls.
August 21, 2025
August 18, 2025 | CCO Town Hall
Recording | Agenda
August 7, 2025 | Member Town Hall
Recording | Agenda | Appeals and State Fair Hearing
July 17, 2025 | Provider Town Hall
Zoom Recording (Passcode: ^#pEL1X2) | Agenda | IHH Sunset and Transition Presentation | HOME Presentation | Provider Training Save the Date
July 3, 2025 | Member Town Hall
Zoom Recording (Passcode: H8bgE*^%) | Agenda | SNAP Waiver and Healthy Kids Iowa | Delta Dental Presentation | MCNA Dental Presentation | Iowa Total Care Presentation | Molina Presentation | Wellpoint Presentation
June 19, 2025 | Provider Town Hall
Zoom Recording (Passcode: DcS9N$1h) | Agenda | HOME (Hope and Opportunity in Many Environments) Project Updates | ILOS (In Lieu of Services and Settings) Updates
June 5, 2025 | Member Town Hall
Recording (Passcode: sv=qS!x0) | Agenda | HOME (Hope and Opportunity in Many Environments) Project Updates | ILOS (In Lieu of Services) Updates
May 15, 2025 | Provider Town Hall
Recording (Passcode: 79HV#R?=) | Agenda | Annual Benefit Maximum (ABM) Sunset Presentation | Certified Community Behavioral Health Clinics (CCBHC) Updates Presentation
May 1, 2025 | Member Town Hall
Recording (Passcode: d^6t9=Jg) | Agenda | Annual Benefit Maximum (ABM) Sunset Presentation | Certified Community Behavioral Health Clinics (CCBHC) Updates Presentation
April 21, 2025 | CCO Town Hall
Recording (Passcode: 8X6.&5x*) | Agenda | CCO Town Hall Presentation
April 17, 2025 | Provider Town Hall
Recording (Passcode: .Z7kwMA*) | Agenda | Annual Choice Period Presentation | Medicaid Legislative Updates Presentation
April 3, 2025 | Member Town Hall
Recording (Passcode: 13^x1wgq) | Agenda | Annual Choice Period Presentation | Medicaid Legislative Updates Presentation
March 24, 2025 | CCO Town Hall
Recording (Passcode: 2DZw!4q*) | Agenda | ARPA Recruitment and Retention Grant
March 20, 2025 | Provider Town Hall
Recording (Passcode: kMmc?7GZ) | Agenda | Medicaid Application Processing Times & Application Status Presentation | Rate Review Presentation | HEDIS Overview Presentation | Iowa Total Care Quality Measures Presentation | Molina Quality Measures Presentation | Wellpoint Quality Measures Presentation | Delta Dental of Iowa Presentation | MCNA Presentation
March 6, 2025 | Member Town Hall
Recording (Passcode: T44SzE7.) | Agenda | BAC Interest Form Link | Postpartum Presentation | Beneficiary Advisory Council Presentation | HEDIS Overview Presentation | Iowa Total Care Quality Measures Presentation | Molina Quality Measures Presentation | Wellpoint Quality Measures Presentation | Delta Dental of Iowa Presentation | MCNA Presentation
February 20, 2025 | Provider Town Hall
Recording (Passcode: +1pBm.V9)
Agenda | REACH Presentation | Postpartum Presentation | Molina Maternal Health Presentation | Wellpoint Maternal Child Services Presentation | Iowa Total Care Maternal Health Presentation
February 6, 2025 | Member Town Hall
Recording (Passcode: ^XH3q^@H) | YouTube Recording (includes closed captions) | Agenda | HOME and REACH | Iowa Total Care's Start Smart for Baby | Molina Healthcare of Iowa's Maternal Health | Wellpoint Maternal Child Services
January 16, 2025 | Member Town Hall
Recording (Passcode: XA5J%E?b) | Agenda | Delta Dental Presentation | MCNA Dental Presentation | Beneficiary Advisory Council Presentation
January 16, 2025 | Provider Town Hall
Recording (Passcode: ^Jq?NXP8) | Agenda | Delta Dental Presentation | MCNA Dental Presentation | Beneficiary Advisory Council Presentation
December 19, 2024 | Member Town Hall: Recording (Passcode: RJ2#eeQW)
Agenda | Updates on SIS-interRAI Presentation | Member & Provider Services Updates | Participant Experience Surveys | Town Hall Planning 2025
December 19, 2024 | Provider Town Hall: Recording
(Passcode: v1Xj=sg.)Agenda | Updates on SIS-interRAI Presentation | Member & Provider Services Updates | National Adoption Competency Mental Health Training | Participant Experience Surveys | Town Hall Planning 2025
December 16, 2024 | CCO Town Hall: Zoom Recording
Passcode: $j0gyk?#
December 5, 2024 | Member Town Hall: Recording
(Passcode: tcu0@0BA)Agenda | CCO Presentation | Iowa Total Care Presentation | Molina Presentation | Wellpoint Presentation
November 21, 2024 | Member Town Hall: Recording
Agenda | Delta Dental Presentation | MCNA Dental Presentation | MCO Case Management Ratio Implementation | Automated Outreach Presentation
November 21, 2024 | Provider Town Hall: Recording
(Passcode: 3w+sMx&+)Agenda | Delta Dental Presentation | MCNA Dental Presentation | MCO Case Management Ratio Implementation | Automated Outreach Presentation
November 7, 2024 | Member Town Hall: Recording
(Passcode: *&!?ZTX4)Agenda | MCO Quality Initiatives Presentations: Molina, Iowa Total Care, Wellpoint
October 21, 2024 | CCO Town Hall: Zoom Recording (Passcode: z$EL#JA1)
October 17, 2024 | Member Town Hall: Recording (Passcode: aYe@0K5^)
Agenda | Postpartum Presentation | Project ECHO Presentation
October 17, 2024 | Provider Town Hall: Recording (Passcode: 4&fpsqp?)
Agenda | Postpartum Presentation | Project ECHO Presentation
October 3, 2024 | Member Town Hall: Recording (Passcode: Z.9Q2@bX)
Agenda | Iowa HCBS Universal Assessment Presentation | Utilization of Services Presentation
September 19, 2024 | Member Town Hall: Recording
(Passcode: 7ts729.R)September 19, 2024 | Provider Town Hall: Recording
(Passcode: =w$2cOZQ)
September 16, 2024 | CCO Town Hall: Zoom Recording (Passcode: Nk#h7g1v)
September 5, 2024 | Member Town Hall: Recording
(Passcode: w?3w*Mpp)
August 19, 2024 | CCO Town Hall: Zoom Recording (Passcode: e2VvF!WK)
August 15, 2024 | Member Town Hall: Recording (Passcode: 3*XP$Ed=)
Agenda | Presentation: Medicaid Managed Care ILOS | Presentation: HOME Project
August 15, 2024 | Provider Town Hall: Recording (Passcode: 3*XP$Ed=)
Agenda | Presentation: Medicaid Managed Care ILOS | Presentation: HOME Project
August 1, 2024 | Member Town Hall: Recording (Passcode: TMNg5V5?)
Agenda | Case Management Updates | Collaboration With Adult Protective Services
July 18, 2024 | Member Town Hall: Due to a technical issue, this Zoom recording is not available.
Agenda | HF 2698 Provider Rate Increases | HOME Concept Paper
July 18, 2024 | Provider Town Hall: Recording (Passcode: S&Vt@77^)
Agenda | HF 2698 Provider Rate Increases | HOME Concept Paper
July 15, 2024 | CCO Town Hall: Recording (Passcode: x2F1&0QS)
June 20, 2024 | Member Town Hall: Recording (Passcode: &g5%PNu9)
Agenda | Iowa Total Care Presentation -- Molina Presentation -- Wellpoint Presentation -- P4P Presentation
June 20, 2024 | Provider Town Hall: Recording (Passcode: j#d93r=J)
Agenda | Iowa Total Care Presentation | Molina Presentation -- Wellpoint Presentation | P4P Presentation
June 17, 2024 | CCO Town Hall: Recording (Passcode: VLgQV6Y.)
Materials: Agenda | CCO Documentation
June 6, 2024 | Member Town Hall: Recording (Passcode: ca9U2j=c)
Materials: Agenda | HCBS Updates | Iowa Total Care MCO Update | Molina MCO Update
May 20, 2024 | CCO Town Hall: Recording (Passcode: @!Dtw3+V)
Materials: IA SAIL Presentation | Submitting within Budget: Using the Employer Payroll Calculator Presentation
May 16, 2024 | Member Town Hall: Recording (Passcode: dHn1b$B#)
Materials: Agenda | Medicaid Eligibility Presentation | HOME Presentation
May 16, 2024 | Provider Town Hall: Recording (Passcode: GdT9%Cpu)
Materials: Agenda | Medicaid Eligibility Presentation | HOME Presentation
May 2, 2024 | Member Town Hall: Recording (Passcode: 6v*bydqQ)
Materials: Agenda | New Member Town Hall Registration Process Slides | IHAWP Registration Presentation Slides
April 18, 2024 | Member Town Hall: Recording (Passcode: EdQ^2XMY)
Materials: Agenda | Multisector Plan for Aging (MPA) Presentation | IHAWP Annual Forum: Presentation on the Status of the IHAWP Program | Guide to the 2024 Open Choice Mailing Presentation
April 18, 2024 | Provider Town Hall: Recording (Passcode: $*8G%M#u)
Materials: Agenda | Multisector Plan for Aging (MPA) Presentation | Guide to the 2024 Open Choice Mailing Presentation | New Provider Town Hall Registration Process Presentation
April 15, 2024 | CCO Town Hall: Recording (Passcode: 0UL4Drn&)
Materials: Program Integrity & Compliance in CCO Presentation | New CCO Town Hall Registration Process Presentation | Can the Host Home Model be utilized under CCO? | CCO FAQs
April 4, 2024 | Member Town Hall: Recording (Passcode: 2y+qE2ae)
Materials: Agenda | Resources for People of Ages | Informational Letter No. 2554-MC-FFS Needs on Waitlist (NOW) Survey | 988 and Suicide Prevention Presentation
March 21, 2024 | Member Town Hall: Recording (Passcode: bS6u&qXn)
Materials: Agenda -- Trualta Presentation -- Open Enrollment Mailing Presentation -- Annual Rate Review Presentation -- 2024 Medicaid Rate Review
March 21, 2024 | Provider Town Hall: Recording (Passcode: jvVr4!!5)
Materials: Agenda -- Trualta Presentation -- Open Enrollment Mailing Presentation -- Annual Rate Review Presentation -- 2024 Medicaid Rate Review
March 18, 2024 | CCO Town Hall: Recording (Passcode: U*cUa5X9)
Materials: Overview of HCBS Funded Employment Services
March 7, 2024 | Member Town Hall: Recording (Passcode: A6m4*v+K)
Materials: Agenda -- Member Reassignment Presentation -- Habilitation Services Overview Presentation
February 19, 2024 | CCO Town Hall: Recording (Passcode: T*s#UGt7)
Materials: CCO Savings and Efficiencies
February 15, 2024 | Member Town Hall: Recording (Passcode: j=yUV#3%)
Materials: Agenda -- HOME Update Presentation
February 15, 2024 | Provider Town Hall: Recording (Passcode: m=g.Ap4!)
Materials: Agenda -- HOME Update Presentation
February 1, 2024 | Member Town Hall: Recording (Passcode: GyaFC4?P)
Materials: Agenda
Grievance and Appeals Presentations: Iowa Total Care | Molina | Wellpoint
January 18, 2024 | Member Town Hall: Recording (Passcode: *uy$F8uK)
Materials: Agenda -- Medicaid Town Hall HCBS Employment Supports
January 18, 2024 | Provider Town Hall: Recording (Passcode: .8ST9jGX)
Materials: Agenda -- Medicaid Town Hall HCBS Employment Supports
January 4, 2024 | Member Town Hall: Recording (Passcode: 1gjL6q*Y)
Materials: Agenda -- Town Hall Topic Survey
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