Annual Choice

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What is the Annual Choice Period? 

When a member is approved for Medicaid, they are enrolled in a health and/or dental plan. They have 90 days to change their plan for any reason.

  • After 12 months, members can change their plan during their Annual Choice Period.
  • To make a change, members can submit a Change Form. (78.24 KB) .pdf
  • If members are happy with their current plan, they do not need to do anything.
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Materials

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Good Cause Reasons

Members who are not within their initial enrollment or Annual Choice period may only change their health plan for reasons of good cause.

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Changing Your Health and/or Dental Plan

Complete one of the following steps to change your health and/or dental plan:

  1. Web: Complete the Health and Dental Change Form (78.24 KB) .pdf  and submit it to Iowa Medicaid Member Services. Please note that you will need to download the form in order to submit it.
  2. Email:  IMEmember@hhs.iowa.gov.
  3. Phone: Call Iowa Medicaid Member Services at 1-800-338-8366 or locally in the Des Moines area at 515-256-4606.

  4. Mail: Return the completed Health and Dental Change Form (78.24 KB) .pdf through the mail to:
    Member Services
    PO Box 36510
    Des Moines, IA 50315

    Iowa Medicaid is not responsible for lost or delayed mail. Change forms received after the deadline may not be processed.

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Annual Choice FAQs

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