Iowa Health Link

 
Amerigroup Rebrand

Amerigroup Members:

  • Managed Care Organization, Amerigroup, is changing their name Wellpoint in Iowa on January 1, 2024.
  • There will be no impact or changes to your Medicaid coverage or access to providers and supports because of the change.
  • New ID cards with the Wellpoint name and logo will be mailed to you in early 2024. You can continue using your current card to access your existing services until the new card arrives. 
  • If you have questions, please contact the Amerigroup/Wellpoint member services line at 833-731-2140.

Welcome to Iowa Health Link, Iowa Medicaid's Managed Care Program!

Most Iowa Medicaid members are enrolled in the Iowa Health Link managed care program. This program gives you health coverage through a Managed Care Organization (MCO) that you get to choose.

Have questions? Find answers on the Frequently Asked Questions webpage.

Changing Your MCO or Dental Carrier

Members can change their MCO or dental carrier once every 12 months during their Open Choice period. If a member wants to change their plan when the Open Choice period is closed, they must have a reason of Good Cause. 

Good Cause Reasons

Please contact your MCO or dental carrier's Member Services department:

Dental Carrier Member Services Contact Information

If your issue has not been resolved following the decision of your grievance, you may call Iowa Medicaid Member Services at 1-800-338-8366 or locally in the Des Moines area at 515-256-4606, Monday through Friday, from 8 a.m. to 5 p.m. for additional assistance. The final decision for disenrollment will be determined by the Department of Health and Human Services (HHS).

For telephone accessibility assistance, use the resources below.