Managed Care Organization, Amerigroup, is changing their name Wellpoint in Iowa on January 1, 2024.
There will be no impact or changes to your Medicaid coverage or access to providers and supports because of the change.
New ID cards with the Wellpoint name and logo will be mailed to you in early 2024. You can continue using your current card to access your existing services until the new card arrives.
If you have questions, please contact the Amerigroup/Wellpoint member services line at 833-731-2140.
Choosing a Managed Care Organization
The Iowa Health Link managed care program gives you health coverage through a Managed Care Organization (MCO). An MCO is a health plan that makes sure you get the care you need from their network of providers. The MCOs have a large network of providers across the state.
MCO Member-Specific Contact Information
Please contact your MCO or dental carrier's Member Services department:
Outside of the Member Choice Period, members who are currently enrolled with an MCO will be able to change their MCO during their next annual choice period or for reasons of "Good Cause." To verify your annual choice period, please call Iowa Medicaid Member Services.
