Iowa Medicaid now provides training and support for Long-Term Services and Support (LTSS) providers and case managers. The Iowa Legislature has allocated funds for yearly evaluation of this support for various LTSS service providers, including home-based programs, rehabilitation services, habilitation services, home health, hospice, Money Follows the Person program, nursing/personal care, elderly care, and case management.
Upcoming CBT Trainings
Developing a Comprehensive Quality Management Plan
August 5, 2025 | 1:00 PM - 2:30 PM | Virtual Registration through Zoom
Presenters: Pamela Lester, Quality Manager, QIO
Intended Audience: Anyone interested in learning more about quality management to implement into practice.
Objectives:
- Define the Purpose and Importance of a Quality Management Plan (QMP) – Gain a clear understanding of what a QMP is and why it’s essential for successful project outcomes.
- Identify Key Components and Stakeholder Responsibilities – Learn about the critical components of a QMP and explore the roles and responsibilities of stakeholders within the organizational structure.
- Evaluate and Improve the QMP for Continuous Quality Enhancement – Understand how to assess and adjust the QMP to drive ongoing improvements for the upcoming year.
Technical Assistance (TA)
Free Competency-Based training and Technical Assistance (TA) are offered to providers to enhance positive outcomes for both members and providers. This support helps providers understand compliance with state and federal regulations, improves competency in direct support roles, and enhances statewide access to information.
LTSS providers statewide can request TA, which may include tailored education and support based on their specific needs. Requests for TA can come from LTSS providers, training participants, Home- and Community-Based Services (HCBS) Specialists, Department staff, or others.
Please submit a request by emailing HCBSTTA@hhs.iowa.gov
1. Generating positive outcomes for members
2. Generating positive outcomes for providers
3. Providing a better understanding of, and compliance with, state and federal regulations concerning service provision
4. Increasing staff competencies in direct service
5. Increasing access to state-wide training for direct support professionals
1. Trainings are relevant to Iowa rules and regulations, CMS standards and HCBS philosophy
2. More opportunities for providers to acquire well-trained, competent direct support professionals with measured core competencies
3. Improved access to trainings and information pertinent to member care
4. Competency-based learning with objectives to ensure training topics are relevant to and useful to the agency’s needs
We are excited to have you as part of our CBT provider group. If you would like to enroll for emails providing updates on training, notifications of changes to the schedule, materials added to the website or other helpful information, please reach out to imeprovideroutreach@hhs.iowa.gov to learn how to sign-up to receive CBT Informational Letters.
If you have additional questions regarding this site, the training schedule, or a specific training content or topic question please Email the CBT Specialist, Barbra Brottman at the training and TA email address: HCBSTTA@hhs.iowa.gov
Access CBTs on the Iowa Medicaid Learning Management System (LMS) Training Platform
With the launch of the Iowa Medicaid LTSS learning management system (LMS), all CBTs will be stored on the LMS. Please follow this link.
Registration Instructions and Guides
Please view these short guides and videos to help you register for the new and exciting platform and learn how to utilize different resources!
- Iowa Quick Start Guide
- Trualta Login Training Portal Demonstration Slide Deck
- What is Trualta, and why you should use it?
- Activating your Account on the Portal
- Login to the Portal
- Exploring Training Content on the Platform
- Managing Your Learning
- Accessing Competency-Based Training
- Accessing the Caregiver Essentials course for certification
CBT FAQ
- Service Documentation
- CCO Service Documentation
- Incident Reporting
- Cost Reporting
- Guardianship and Conservatorship
CBT Webinars Archive
Access all previously recorded sessions below.
List items for CBT Webinars Archive
- Benefits Planning 103
- Benefits Planning 102
- Benefits Planning 101
- Woodward Resource Center of Excellence 6/27/2025
- Adoption Informed Care 6/24/2025
- Introduction to Quality Management 5/6/2025
- Goal Writing & SMART Goals 5/1/2025
- Money Follows the Person 101
- Long Term Services and Supports (LTSS) 101
- Informed Consent 3/24/2025
- Relationships and Advocacy Within Guardianship 3/11/25
- Iowa START & Provider Prevention and Support Services 2/11/25
- Guardianships and Decision-Making Supports 1/31/2025
- Suicide Prevention in a System of Care 1/27/2025
- Member's Rights and Restrictive Interventions 12/18/2024
- HCBS Standards and Quality Oversight Reviews 12/11/2024
- Assistive Technology and Digital Accessibility 11/20/2024
- Iowa HHS Trualta Refresher Training 11/19/2024
- Critical Incident Reporting Update - 10/25/2024
- Ryan White HIV Care Program - 9/18/24
- Fall Prevention Programming - 8/27/24
- System Navigation for Working with Children with Complex Needs - 8/7/24
- Risk Stratification - 7/15/24
- Active Listening Basics and Empathy Building Presentation - 6/10/24
- Older Americans Act and Elderly Waiver - 6/4/24
- Dual Diagnosis - 5/29/24
- Consumer Choice Option (CCO) Budgets - 5/16/24
- Case Management Roles and Responsibilities: Monitoring and Follow-Up - 4/16/24
- Medication Management and Errors within HCBS - 4/12/24
- Supporting Transportation with AbleLink - 4/1/24
- Children At Home - 3/21/24
- Supporting Health and Wellness with StationMD - 3/11/24
- Jail Diversion Program and Crisis Intervention - 2/19/24
- Supporting Independent Living with SafeinHome - 2/12/24
- Host Home Basics - 1/30/24
- Legal Leases and Lease Regulations - 1/26/24
- Residential Assessment Application - 12/12/23
- Consumer Choice Options 101 - 12/5/23
- HCBS Settings Philosophy and Rules - 11/14/23
- Consumer Choice Options for Case Managers - 11/9/23
- Consumer Choice Options for Independent Support Brokers - 10/31/23
- Person-Centered Practices - 10/19/23
- HCBS Settings: Understanding the Rights of Those Served and Supported - 9/28/23
- Introduction to Intensive Rehabilitation Service Homes (IRSH) - 9/26/23
- A life in the Community: Understanding the Olmstead Decision - 8/15/23
- Lean on Me: Resources for Behavioral Supports - 7/10/23
- Cultural Wellness Perspectives - 6/20/23
- Cost Reporting for HCBS Providers - 6/15/23
- Understanding Bipolar Disorder - 5/30/23
- Developing Healthy Attachments and Healing From Attachment Disruption - 5/25/23
- Landlord/Tenant Laws in Iowa - 4/13/23
- Quality Assurance and Quality Improvement (Part 2) - 4/11/23
- Consumer Choices Option (CCO) Documentation - 3/31/23
- Accessibility Gone Viral - 2/23/23
- Understanding Guardianship, Conservatorship and Payee - 1/24/23
- Behavior Intervention Strategies: “Will Manage Emotions,” Is Not Enough - 1/24/23
- Quality Assurance and Quality Improvement (Part 1) - 12/15/22
- Transitions of Care - 12/2/22
- Assistive Technology - 11/18/22
- Service Documentation for Home and Community-Based Services - 11/8/22
- Person-Centered Planning - 10/25/22
- Service Documentation and Service Monitoring - 9/20/22
- Behavior Support Plan Development - 8/31/22
- State Transition Plan Update - 8/2/22
- Introduction to HCBS services - 7/29/22
- Positive Behavioral Supports - 6/16/22
- Mental Health Crisis Response - 5/20/22
- Adopting a Trauma Lens - 4/29/22
- Motivational Interviewing - 4/26/22
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