Welcome to the provider trainings hub page. Please use the links and resources below to find trainings related to you.
Email [email protected] if you have any questions.
Provider Trainings and Tools
List items for Provider Trainings and Tools
Iowa Medicaid has created a host of tools that help providers obtain information regarding a variety of areas such as enrollment, eligibility, and general Medicaid news for providers.
Iowa Medicaid Portal Access (IMPA)
Iowa Medicaid implemented a provider portal called Iowa Medicaid Portal Access (IMPA) that is managed by the Provider Services unit. IMPA is a web-based tool that allows providers access to multiple different functions that may be needed. Through this tool providers are able to access:
Quarterly Provider Training - September 2026
- Recording | Passcode: ffWBh8N+
- Quarterly Provider Training September 2026 - Enrollment Excellence: Medicaid Enrollment Workflow Training (711.76 KB) .pdf
Quarterly Provider Training - June 2026
- Recording | Password: $X^7r?cu
- Quarterly Provider Training June 2026 - Fee-for Service (FFS) Post Enrollment Essentials (667.47 KB) .pdf
- Post Enrollment Essential FAQ
2025 Annual Provider Training
Presentations
- 2025 Annual Provider Training FAQ (163.65 KB) .pdf
- Provider Enrollment and Revalidation (1004.98 KB) .pdf
- Provider Enrollment and Contracting for Pharmacy (642.19 KB) .pdf
- Provider Claims and Billing (1.6 MB) .pdf
- HCBS Waiver and Habilitation (1.39 MB) .pdf
- Iowa Total Care (1.64 MB) .pdf
- Wellpoint (906.28 KB) .pdf
- Molina (4.72 MB) .pdf
Competency-Based Training and Technical Assistance are available at no cost for Iowa LTSS providers and case managers. Training is offered live or on-demand and focuses on core skills for provider agencies and those who work directly with members.
This module provides an overview of brain injuries, including their definition and the behavioral, physical, and cognitive symptoms that may occur. It explores how brain injuries affect different populations such as youth, older adults, and individuals living in rural communities.
The module also reviews available treatments, including occupational, physical, and speech therapy, and outlines best practices for supporting individuals with traumatic brain injuries. Key topics include family roles, supported decision-making, supported employment, and strategies for promoting independence after injury.
The BI training is available on the HHS Learning Management System.
Click on the link for access: https://www.ltss-iowa-trualta.com/
These sessions are for those interested in becoming Independent Support Brokers (ISBs) through Iowa Medicaid’s Consumer Choices Option (CCO) program. Participants must have internet and email access, complete all training requirements, and pass a background check. Click the link above for more information.
- A new rate for PIC Services will be in effect starting January 1, 2023. Providers can find useful information about these services and rates in the following resources:
- PIC Provider Training (1.43 MB) .pdf
- Acute PIC Services: Clinical Guidelines (309.78 KB) .pdf
- Clinical Criteria Checklist (Portrait Orientation) (123.27 KB) .pdf
- Clinical Criteria Checklist (Landscape Orientation) (91.23 KB) .pdf
- PIC Case Studies (132.28 KB) .pdf
- Psychiatric Intensive Care PIC Inpatient Medicaid Rate Training Session 1
- Psychiatric Intensive Care PIC Inpatient Medicaid Rate Training Session 2
This training is intended for providers who provide services to pregnant women, deliver babies, and/or provide postpartum care.
The training will provide an overview of upcoming changes to Medicaid claims submission requirements to align with American Medical Association (AMA) unbundling requirements. These changes build upon the unbundled claims submission process implemented October 1, 2025.
The updated process is required by the AMA to begin January 1, 2027. This training will provide providers with the information they need to understand the changes, prepare for the updated claims submission process, and plan for implementation in 2027.
Training Dates
Tuesday, October 6 from 12-1 P.M. CT
Connor Training Connection: Advancing Community Living
Find additional free training across the state of Iowa here: https://www.disabilitytraining.org/
About the training website
The Conner Training Connection’s mission is to support Iowans with disabilities in living as fully participating members of their communities through the provision of training resources and technical assistance to individuals, their family members, service providers, and other disability advocates. The Conner mission, in short, is advancing community living.
The Training Connection accomplishes this through the provision of direct financial support to individuals transitioning from Iowa’s two Resource Centers under the Money Follows the Person (MFP) program, the dissemination of best practices in community transition through publication of its quarterly newsletter, “Possibilities in Education and Training,” and administration of this website.
CNRS and HCBS Self-Assessments
List items for CNRS and HCBS Self-Assessments
Information about Provider Quality Self-Assessments can be found on our Home and Community-Based Services webpage.
Information about Provider Quality Self-Assessments can be found on our Home and Community-Based Services webpage.
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