About Medicaid Town Halls
Town halls are monthly online meetings where Medicaid members and providers can learn about the program, hear updates, ask questions, and share concerns with the Iowa Medicaid team. These meetings also help Iowa Medicaid gather feedback and find ways to improve.
Medicaid Town Hall meetings are held:
First Thursday of the month: Members
Third Thursday of the month: Providers
Send specific questions to: imetownhall@hhs.iowa.gov
Iowa Wellness Plan Demonstration Annual Forum
In April 2026, Iowa Medicaid will host public forums as part of our Medicaid Member and Medicaid Provider Town Halls.
This forum is required by the Centers for Medicare & Medicaid Services (CMS) as part of the State’s operation of the Iowa Wellness Plan 1115 Demonstration. The forum provides the public with an update on the progress of the demonstration and an opportunity to comment.
Thursday, April 2, 2026, at 4pm CT: Register here
Thursday, April 16, 2026, at 4pm CT: Register here
Recordings will be made available after the forums.
Upcoming Medicaid Town Halls
Previous Medicaid Town Halls
Town Hall Archive
Archive of town halls.
Employment Town Hall | 2.25.2026
- Agenda (202.38 KB) .pdf | Recording
2026 VR SES Slides (1.5 MB) .pdf | IDOE Employment Slides (525.64 KB) .pdf | DD Council Legislative Updates (Feb. 2026) (26.51 KB) .docx | Employment 101 LTSS Slides (5.8 MB) .pdf | Employment Data Overview Slides (0 bytes) .pdf
Provider Town Hall | 2.19.2026
- Agenda (354.32 KB) .pdf | Recording Passcode: v2nj6x!9
CCO Town Hall | 2.16.2026
Agenda (147.82 KB) .pdf | Recording Passcode: VM??464%
Member Town Hall | 2.5.2026
- Agenda (126.19 KB) .pdf | Public Comment Opportunities (119.53 KB) .pdf | Family Development & Self-Sufficiency (FaDSS) Presentation (1.73 MB) .pdf | Iowa’s Money Follows the Person (MFP) Presentation (2.05 MB) .pdf | Recording Passcode: 4&dnZFkK
CCO Town Hall | 1.26.2026
Provider Town Hall | 1.22.2026
December 18, 2025 | Provider Town Hall (124.84 KB) .pdf
Recording | Agenda (124.84 KB) .pdf | Authorized Representative Presentation (371.7 KB) .pdf | MCNA Presentation (1.56 MB) .pptx | Iowa Total Care (2.46 MB) .pptx | Wellpoint (118.44 KB) .pdf | Delta Dental of Iowa (2.06 MB) .pdf | Molina Healthcare (624.83 KB) .pdf
Passcode: b.1$4*F.December 15, 2025 | CCO Town Hall (126.98 KB) .pdf
Recording Passcode: 5tJ?yF.8 | Agenda (126.98 KB) .pdf
December 4, 2025 | Member Town Hall (131.93 KB) .pdf
Recording Passcode: x*#BRqF0 | Agenda (131.93 KB) .pdf | Town Hall Recap and Planning Presentation (554.62 KB) .pdf
November 17, 2025 | CCO Town Hall (112.47 KB) .pdf
Recording Passcode: kTs3?J3u | Agenda (112.47 KB) .pdf
November 6, 2025 | Member Town Hall
Recording | Agenda (132.69 KB) .pdf | Trualta Presentation (3.12 MB) .pdf | Fraud, Waste and Abuse Presentation (1.54 MB) .pdf | Dental Plan Presentation (993.89 KB) .pdf
October 20, 2025 | CCO Town Hall
Recording | Agenda | CCO Documentation Presentation (976.17 KB) .pdf
August 7, 2025 | Member Town Hall
Recording | Agenda (130.46 KB) .pdf | Appeals and State Fair Hearing (2.04 MB) .pdf
July 17, 2025 | Provider Town Hall
Zoom Recording (Passcode: ^#pEL1X2) | Agenda (132.47 KB) .pdf | IHH Sunset and Transition Presentation (1.48 MB) .pdf | HOME Presentation (1.27 MB) .pdf | Provider Training Save the Date (2.81 MB) .pdf
July 3, 2025 | Member Town Hall
Zoom Recording (Passcode: H8bgE*^%) | Agenda (131.02 KB) .pdf | SNAP Waiver and Healthy Kids Iowa (2.47 MB) .pdf | Delta Dental Presentation (613.2 KB) .pdf | MCNA Dental Presentation (1.08 MB) .pdf | Iowa Total Care Presentation (665.5 KB) .pdf | Molina Presentation (1.68 MB) .pdf | Wellpoint Presentation (792.8 KB) .pdf
June 19, 2025 | Provider Town Hall
Zoom Recording (Passcode: DcS9N$1h) | Agenda (131.97 KB) .pdf | HOME (Hope and Opportunity in Many Environments) Project Updates (267.28 KB) .pdf | ILOS (In Lieu of Services and Settings) Updates (1.85 MB) .pdf
Recording (Passcode: 8j0rUM$9) | Agenda (126.69 KB) .pdf
June 5, 2025 | Member Town Hall
Recording (Passcode: sv=qS!x0) | Agenda (131.12 KB) .pdf | HOME (Hope and Opportunity in Many Environments) Project Updates (266.58 KB) .pdf | ILOS (In Lieu of Services) Updates (1.85 MB) .pdf
Recording (Passcode: vaD5ry&d) | Agenda (126.87 KB) .pdf
May 15, 2025 | Provider Town Hall
Recording (Passcode: 79HV#R?=) | Agenda (132.22 KB) .pdf | Annual Benefit Maximum (ABM) Sunset Presentation (1.02 MB) .pdf | Certified Community Behavioral Health Clinics (CCBHC) Updates Presentation (1.38 MB) .pdf
May 1, 2025 | Member Town Hall
Recording (Passcode: d^6t9=Jg) | Agenda (132.47 KB) .pdf | Annual Benefit Maximum (ABM) Sunset Presentation (657.18 KB) .pdf | Certified Community Behavioral Health Clinics (CCBHC) Updates Presentation (984.56 KB) .pdf
April 21, 2025 | CCO Town Hall
Recording (Passcode: 8X6.&5x*) | Agenda (126.48 KB) .pdf | CCO Town Hall Presentation (353.61 KB) .pdf
April 17, 2025 | Provider Town Hall
Recording (Passcode: .Z7kwMA*) | Agenda (131.17 KB) .pdf | Annual Choice Period Presentation (1.96 MB) .pdf | Medicaid Legislative Updates Presentation (333.88 KB) .pdf
April 3, 2025 | Member Town Hall
Recording (Passcode: 13^x1wgq) | Agenda (130.66 KB) .pdf | Annual Choice Period Presentation (1.91 MB) .pdf | Medicaid Legislative Updates Presentation (388.85 KB) .pdf
March 24, 2025 | CCO Town Hall
Recording (Passcode: 2DZw!4q*) | Agenda (121.35 KB) .pdf | ARPA Recruitment and Retention Grant (625.44 KB) .pdf
March 20, 2025 | Provider Town Hall
Recording (Passcode: kMmc?7GZ) | Agenda (123.93 KB) .pdf | Medicaid Application Processing Times & Application Status Presentation (743.86 KB) .pdf | Rate Review Presentation (104.92 KB) .pdf | HEDIS Overview Presentation (175.66 KB) .pdf | Iowa Total Care Quality Measures Presentation (836.22 KB) .pdf | Molina Quality Measures Presentation (399.25 KB) .pdf | Wellpoint Quality Measures Presentation (5.39 MB) .pdf | Delta Dental of Iowa Presentation (735.67 KB) .pdf | MCNA Presentation (423.53 KB) .pdf
March 6, 2025 | Member Town Hall
Recording (Passcode: T44SzE7.) | Agenda (122.38 KB) .pdf | BAC Interest Form Link | Postpartum Presentation (1.18 MB) .pdf | Beneficiary Advisory Council Presentation (165.62 KB) .pdf | HEDIS Overview Presentation (175.66 KB) .pdf | Iowa Total Care Quality Measures Presentation (836.22 KB) .pdf | Molina Quality Measures Presentation (399.25 KB) .pdf | Wellpoint Quality Measures Presentation (5.39 MB) .pdf | Delta Dental of Iowa Presentation (735.67 KB) .pdf | MCNA Presentation (423.53 KB) .pdf
February 20, 2025 | Provider Town Hall
Recording (Passcode: +1pBm.V9)
Agenda (123.04 KB) .pdf | REACH Presentation (144.13 KB) .pdf | Postpartum Presentation (902.95 KB) .pdf | Molina Maternal Health Presentation (1.04 MB) .pdf | Wellpoint Maternal Child Services Presentation (110.96 KB) .pdf | Iowa Total Care Maternal Health Presentation (773.7 KB) .pdf
February 17, 2025 | CCO Town Hall
Recording (Passcode: eqNfY5Q*) | Agenda (121.87 KB) .pdf
February 6, 2025 | Member Town Hall
Recording (Passcode: ^XH3q^@H) | YouTube Recording (includes closed captions) | Agenda (122.07 KB) .pdf | HOME and REACH (144.13 KB) .pdf | Iowa Total Care's Start Smart for Baby (604.5 KB) .pdf | Molina Healthcare of Iowa's Maternal Health (1.04 MB) .pdf | Wellpoint Maternal Child Services (110.96 KB) .pdf
January 16, 2025 | Member Town Hall
Recording (Passcode: XA5J%E?b) | Agenda (122.19 KB) .pdf | Delta Dental Presentation (614.71 KB) .pdf | MCNA Dental Presentation (403.48 KB) .pptx | Beneficiary Advisory Council Presentation (1.2 MB) .pdf
January 16, 2025 | Provider Town Hall
Recording (Passcode: ^Jq?NXP8) | Agenda (122.19 KB) .pdf | Delta Dental Presentation (614.71 KB) .pdf | MCNA Dental Presentation (403.48 KB) .pptx | Beneficiary Advisory Council Presentation (1.2 MB) .pdf
December 19, 2024 | Member Town Hall: Recording (Passcode: RJ2#eeQW)
Agenda (123.75 KB) .pdf | Updates on SIS-interRAI Presentation (825.75 KB) .pdf | Member & Provider Services Updates (1.21 MB) .pdf | Participant Experience Surveys (1 MB) .pdf | Town Hall Planning 2025 (264.99 KB) .pdf
December 19, 2024 | Provider Town Hall: Recording
(Passcode: v1Xj=sg.)Agenda (124.19 KB) .pdf | Updates on SIS-interRAI Presentation (825.75 KB) .pdf | Member & Provider Services Updates (1.21 MB) .pdf | National Adoption Competency Mental Health Training (1.48 MB) .pdf | Participant Experience Surveys (1 MB) .pdf | Town Hall Planning 2025 (264.99 KB) .pdf
December 16, 2024 | CCO Town Hall: Zoom Recording
Passcode: $j0gyk?#
December 5, 2024 | Member Town Hall: Recording
(Passcode: tcu0@0BA)Agenda (124.81 KB) .pdf | CCO Presentation (528.1 KB) .pdf | Iowa Total Care Presentation (559.34 KB) .pdf | Molina Presentation (985.65 KB) .pdf | Wellpoint Presentation (460.84 KB) .pdf
November 21, 2024 | Member Town Hall: Recording
Agenda (124.11 KB) .pdf | Delta Dental Presentation (1.08 MB) .pdf | MCNA Dental Presentation (114.25 KB) .pdf | MCO Case Management Ratio Implementation (1.65 MB) .pdf | Automated Outreach Presentation (277.37 KB) .pdf
November 21, 2024 | Provider Town Hall: Recording
(Passcode: 3w+sMx&+)Agenda (123.11 KB) .pdf | Delta Dental Presentation (1.08 MB) .pdf | MCNA Dental Presentation (114.25 KB) .pdf | MCO Case Management Ratio Implementation (1.65 MB) .pdf | Automated Outreach Presentation (277.37 KB) .pdf
November 18, 2024 | Recording (Passcode: j&@HH3um)
November 7, 2024 | Member Town Hall: Recording
(Passcode: *&!?ZTX4)Agenda (124.06 KB) .pdf | MCO Quality Initiatives Presentations: Molina (405.99 KB) .pdf , Iowa Total Care (206.27 KB) .pdf , Wellpoint (1.19 MB) .pdf
October 21, 2024 | CCO Town Hall: Zoom Recording (Passcode: z$EL#JA1)
October 17, 2024 | Member Town Hall: Recording (Passcode: aYe@0K5^)
Agenda (123.44 KB) .pdf | Postpartum Presentation (1.2 MB) .pdf | Project ECHO Presentation (1.18 MB) .pdf
October 17, 2024 | Provider Town Hall: Recording (Passcode: 4&fpsqp?)
Agenda (122.09 KB) .pdf | Postpartum Presentation (1.2 MB) .pdf | Project ECHO Presentation (1.18 MB) .pdf
October 3, 2024 | Member Town Hall: Recording (Passcode: Z.9Q2@bX)
Agenda (123.76 KB) .pdf | Iowa HCBS Universal Assessment Presentation (127.21 KB) .pdf | Utilization of Services Presentation (1.53 MB) .pdf
September 19, 2024 | Member Town Hall: Recording
(Passcode: 7ts729.R)Agenda (122.08 KB) .pdf | Medicaid Capitation Rate Development Overview (942.87 KB) .pdf
September 19, 2024 | Provider Town Hall: Recording
(Passcode: =w$2cOZQ)Agenda (122.08 KB) .pdf | Medicaid Capitation Rate Development Overview (942.87 KB) .pdf
September 16, 2024 | CCO Town Hall: Zoom Recording (Passcode: Nk#h7g1v)
Agenda (122.6 KB) .pdf | CareBridge Presentation (1003.53 KB) .pdf
September 5, 2024 | Member Town Hall: Recording
(Passcode: w?3w*Mpp)Agenda (123.94 KB) .pdf | Pharmacy Presentation (1.1 MB) .pdf
August 19, 2024 | CCO Town Hall: Zoom Recording (Passcode: e2VvF!WK)
Agenda (122.22 KB) .pdf | Presentation: HIPAA and Critical Incidents (1.86 MB) .pdf
August 15, 2024 | Member Town Hall: Recording (Passcode: 3*XP$Ed=)
Agenda (123.3 KB) .pdf | Presentation: Medicaid Managed Care ILOS (1.21 MB) .pdf | Presentation: HOME Project (864.04 KB) .pdf
August 15, 2024 | Provider Town Hall: Recording (Passcode: 3*XP$Ed=)
Agenda (122.06 KB) .pdf | Presentation: Medicaid Managed Care ILOS (1.21 MB) .pdf | Presentation: HOME Project (864.04 KB) .pdf
August 1, 2024 | Member Town Hall: Recording (Passcode: TMNg5V5?)
Agenda (123.65 KB) .pdf | Case Management Updates (989.97 KB) .pdf | Collaboration With Adult Protective Services (1.13 MB) .pdf
July 18, 2024 | Member Town Hall: Due to a technical issue, this Zoom recording is not available.
Agenda (124.48 KB) .pdf | HF 2698 Provider Rate Increases (526.07 KB) .pdf | HOME Concept Paper
July 18, 2024 | Provider Town Hall: Recording (Passcode: S&Vt@77^)
Agenda (123.06 KB) .pdf | HF 2698 Provider Rate Increases (526.07 KB) .pdf | HOME Concept Paper
July 15, 2024 | CCO Town Hall: Recording (Passcode: x2F1&0QS)
June 20, 2024 | Member Town Hall: Recording (Passcode: &g5%PNu9)
Agenda (124.39 KB) .pdf | Iowa Total Care Presentation (188.81 KB) .pdf -- Molina Presentation (534.66 KB) .pdf -- Wellpoint Presentation (544.29 KB) .pdf -- P4P Presentation (228.09 KB) .pdf
June 20, 2024 | Provider Town Hall: Recording (Passcode: j#d93r=J)
Agenda (122.97 KB) .pdf | Iowa Total Care Presentation (188.81 KB) .pdf | Molina Presentation (534.66 KB) .pdf -- Wellpoint Presentation (544.29 KB) .pdf | P4P Presentation (228.09 KB) .pdf
June 17, 2024 | CCO Town Hall: Recording (Passcode: VLgQV6Y.)
Materials: Agenda (116.73 KB) .pdf | CCO Documentation (1.61 MB) .pdf
June 6, 2024 | Member Town Hall: Recording (Passcode: ca9U2j=c)
Materials: Agenda (125.17 KB) .pdf | HCBS Updates (980.6 KB) .pdf | Iowa Total Care MCO Update (2.42 MB) .pdf | Molina MCO Update (2.23 MB) .pdf
May 20, 2024 | CCO Town Hall: Recording (Passcode: @!Dtw3+V)
Materials: IA SAIL Presentation (1.85 MB) .pdf | Submitting within Budget: Using the Employer Payroll Calculator Presentation (1.01 MB) .pdf
May 16, 2024 | Member Town Hall: Recording (Passcode: dHn1b$B#)
Materials: Agenda (124.34 KB) .pdf | Medicaid Eligibility Presentation (1.1 MB) .pdf | HOME Presentation (1.77 MB) .pdf
May 16, 2024 | Provider Town Hall: Recording (Passcode: GdT9%Cpu)
Materials: Agenda (124.07 KB) .pdf | Medicaid Eligibility Presentation (1.1 MB) .pdf | HOME Presentation (1.77 MB) .pdf
May 2, 2024 | Member Town Hall: Recording (Passcode: 6v*bydqQ)
Materials: Agenda (126.22 KB) .pdf | New Member Town Hall Registration Process Slides (1.29 MB) .pdf | IHAWP Registration Presentation Slides (1.05 MB) .pdf
April 18, 2024 | Member Town Hall: Recording (Passcode: EdQ^2XMY)
Materials: Agenda (123.99 KB) .pdf | Multisector Plan for Aging (MPA) Presentation (1.81 MB) .pdf | IHAWP Annual Forum: Presentation on the Status of the IHAWP Program (1.52 MB) .pdf | Guide to the 2024 Open Choice Mailing Presentation (1.21 MB) .pdf
April 18, 2024 | Provider Town Hall: Recording (Passcode: $*8G%M#u)
Materials: Agenda (123.63 KB) .pdf | Multisector Plan for Aging (MPA) Presentation (1.81 MB) .pdf | Guide to the 2024 Open Choice Mailing Presentation (1.21 MB) .pdf | New Provider Town Hall Registration Process Presentation (932.37 KB) .pdf
April 15, 2024 | CCO Town Hall: Recording (Passcode: 0UL4Drn&)
Materials: Program Integrity & Compliance in CCO Presentation (1.09 MB) .pdf | New CCO Town Hall Registration Process Presentation (707.78 KB) .pdf | Can the Host Home Model be utilized under CCO? (103.36 KB) .pdf | CCO FAQs (86.33 KB) .pdf
April 4, 2024 | Member Town Hall: Recording (Passcode: 2y+qE2ae)
Materials: Agenda (128.61 KB) .pdf | Resources for People of Ages (139.09 KB) .pdf | Informational Letter No. 2554-MC-FFS Needs on Waitlist (NOW) Survey (115.61 KB) .pdf | 988 and Suicide Prevention Presentation (2.2 MB) .pdf
March 21, 2024 | Member Town Hall: Recording (Passcode: bS6u&qXn)
Materials: Agenda (123.88 KB) .pdf -- Trualta Presentation (1.67 MB) .pdf -- Open Enrollment Mailing Presentation (4.59 MB) .pdf -- Annual Rate Review Presentation (113.79 KB) .pdf -- 2024 Medicaid Rate Review (272.46 KB) .pdf
March 21, 2024 | Provider Town Hall: Recording (Passcode: jvVr4!!5)
Materials: Agenda (125.01 KB) .pdf -- Trualta Presentation (1.67 MB) .pdf -- Open Enrollment Mailing Presentation (4.59 MB) .pdf -- Annual Rate Review Presentation (113.79 KB) .pdf -- 2024 Medicaid Rate Review (272.46 KB) .pdf
March 18, 2024 | CCO Town Hall: Recording (Passcode: U*cUa5X9)
Materials: Overview of HCBS Funded Employment Services (328.95 KB) .pdf
March 7, 2024 | Member Town Hall: Recording (Passcode: A6m4*v+K)
Materials: Agenda (124.08 KB) .pdf -- Member Reassignment Presentation -- Habilitation Services Overview Presentation (1.1 MB) .pdf
February 19, 2024 | CCO Town Hall: Recording (Passcode: T*s#UGt7)
February 15, 2024 | Member Town Hall: Recording (Passcode: j=yUV#3%)
Materials: Agenda (122.14 KB) .pdf -- HOME Update Presentation
February 15, 2024 | Provider Town Hall: Recording (Passcode: m=g.Ap4!)
Materials: Agenda (127.17 KB) .pdf -- HOME Update Presentation
February 1, 2024 | Member Town Hall: Recording (Passcode: GyaFC4?P)
Materials: Agenda (149.78 KB) .pdf
Grievance and Appeals Presentations: Iowa Total Care (234.16 KB) .pdf | Molina (166.18 KB) .pdf | Wellpoint (83.77 KB) .pdf
January 18, 2024 | Member Town Hall: Recording (Passcode: *uy$F8uK)
Materials: Agenda -- Medicaid Town Hall HCBS Employment Supports
January 18, 2024 | Provider Town Hall: Recording (Passcode: .8ST9jGX)
Materials: Agenda (89.73 KB) .pdf -- Medicaid Town Hall HCBS Employment Supports (400.03 KB) .pdf
January 4, 2024 | Member Town Hall: Recording (Passcode: 1gjL6q*Y)
Materials: Agenda (85.85 KB) .pdf -- Town Hall Topic Survey (175.78 KB) .pptx
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