This page gathers recordings and materials from past town hall meetings and other public events such as listening sessions.
Iowa Medicaid holds monthly virtual town hall meetings with providers and members to gather feedback on the current state of the program and ideas to improve the program. Iowa Medicaid also uses these town hall meetings to share information on current and future program projects and improvements.
Town Hall Archive
Archive of town halls from August 2021 to present.
June 20, 2024 | Member Town Hall: Recording (Passcode: &g5%PNu9)
Agenda | Iowa Total Care Presentation -- Molina Presentation -- Wellpoint Presentation -- P4P Presentation
June 20, 2024 | Provider Town Hall: Recording (Passcode: j#d93r=J)
Agenda | Iowa Total Care Presentation | Molina Presentation -- Wellpoint Presentation | P4P Presentation
June 17, 2024 | CCO Town Hall: Recording (Passcode: VLgQV6Y.)
Materials: Agenda | CCO Documentation
June 6, 2024 | Member Town Hall: Recording (Passcode: ca9U2j=c)
Materials: Agenda | HCBS Updates | Iowa Total Care MCO Update | Molina MCO Update
May 20, 2024 | CCO Town Hall: Recording (Passcode: @!Dtw3+V)
Materials: IA SAIL Presentation | Submitting within Budget: Using the Employer Payroll Calculator Presentation
May 16, 2024 | Member Town Hall: Recording (Passcode: dHn1b$B#)
Materials: Agenda | Medicaid Eligibility Presentation | HOME Presentation
May 16, 2024 | Provider Town Hall: Recording (Passcode: GdT9%Cpu)
Materials: Agenda | Medicaid Eligibility Presentation | HOME Presentation
May 2, 2024 | Member Town Hall: Recording (Passcode: 6v*bydqQ)
Materials: Agenda | New Member Town Hall Registration Process Slides | IHAWP Registration Presentation Slides
April 18, 2024 | Member Town Hall: Recording (Passcode: EdQ^2XMY)
Materials: Agenda | Multisector Plan for Aging (MPA) Presentation | IHAWP Annual Forum: Presentation on the Status of the IHAWP Program | Guide to the 2024 Open Choice Mailing Presentation
April 18, 2024 | Provider Town Hall: Recording (Passcode: $*8G%M#u)
Materials: Agenda | Multisector Plan for Aging (MPA) Presentation | Guide to the 2024 Open Choice Mailing Presentation | New Provider Town Hall Registration Process Presentation
April 15, 2024 | CCO Town Hall: Recording (Passcode: 0UL4Drn&)
Materials: Program Integrity & Compliance in CCO Presentation | New CCO Town Hall Registration Process Presentation | Can the Host Home Model be utilized under CCO? | CCO FAQs
April 4, 2024 | Member Town Hall: Recording (Passcode: 2y+qE2ae)
Materials: Agenda | Resources for People of Ages | Informational Letter No. 2554-MC-FFS Needs on Waitlist (NOW) Survey | 988 and Suicide Prevention Presentation
March 21, 2024 | Member Town Hall: Recording (Passcode: bS6u&qXn)
Materials: Agenda -- Trualta Presentation -- Open Enrollment Mailing Presentation -- Annual Rate Review Presentation -- 2024 Medicaid Rate Review
March 21, 2024 | Provider Town Hall: Recording (Passcode: jvVr4!!5)
Materials: Agenda -- Trualta Presentation -- Open Enrollment Mailing Presentation -- Annual Rate Review Presentation -- 2024 Medicaid Rate Review
March 18, 2024 | CCO Town Hall: Recording (Passcode: U*cUa5X9)
Materials: Overview of HCBS Funded Employment Services
March 7, 2024 | Member Town Hall: Recording (Passcode: A6m4*v+K)
Materials: Agenda -- Member Reassignment Presentation -- Habilitation Services Overview Presentation
February 19, 2024 | CCO Town Hall: Recording (Passcode: T*s#UGt7)
Materials: CCO Savings and Efficiencies
February 15, 2024 | Member Town Hall: Recording (Passcode: j=yUV#3%)
Materials: Agenda -- HOME Update Presentation
February 15, 2024 | Provider Town Hall: Recording (Passcode: m=g.Ap4!)
Materials: Agenda -- HOME Update Presentation
February 1, 2024 | Member Town Hall: Recording (Passcode: GyaFC4?P)
Materials: Agenda
Grievance and Appeals Presentations: Iowa Total Care | Molina | Wellpoint
January 18, 2024 | Member Town Hall: Recording (Passcode: *uy$F8uK)
Materials: Agenda -- Medicaid Town Hall HCBS Employment Supports
January 18, 2024 | Provider Town Hall: Recording (Passcode: .8ST9jGX)
Materials: Agenda -- Medicaid Town Hall HCBS Employment Supports
January 4, 2024 | Member Town Hall: Recording (Passcode: 1gjL6q*Y)
Materials: Agenda -- Town Hall Topic Survey
December 21, 2023 | Provider Town Hall: Recording (Passcode: %ecD0S@2)
Materials: Agenda -- HCBS Residential Settings Assessment Update -- Prepaid Ambulatory Health Plan (PAHP) Onboarding -- Town Hall Survey -- Amerigroup to Wellpoint Rebrand Presentation -- Molina Presentation
December 21, 2023 | Member Town Hall: Recording (Passcode: 8s#SriR.)
Materials: Agenda -- HCBS Residential Settings Assessment Update -- Prepaid Ambulatory Health Plan (PAHP) Onboarding -- Town Hall Survey -- Amerigroup to Wellpoint Rebrand Presentation -- Molina Presentation
December 7, 2023 | HOMEtown Town Hall: Recording (Passcode: i#0yCx!1)
Materials: HOMEtown Conversations
November 16, 2023 | Member Town Hall: Recording (Passcode: 0KunD5i$)
Materials: Strategic Framework Committee -- EVV Workgroup -- Dental Announcement
November 16, 2023 | Provider Town Hall: Agenda -- Recording (Passcode: #ke6Jxju)
Materials: Strategic Framework Committee -- Dental Announcement
November 2, 2023 | Member Town Hall: Agenda -- Recording (Passcode: +HMc?R2#)
Materials: When to Call Member Services -- COVID Flexibilities and CMS -- CCO Workgroup Update
October 19, 2023 | Provider Town Hall: Agenda -- Recording (Passcode: YG+B3^xw)
October 19, 2023 | Member Town Hall: Agenda -- Recording (Passcode: M&n^9i3H)
Materials: EVV Presentation -- Estate Recovery Presentation -- HCBS Medical Day Care Presentation
October 5, 2023 | Member Town Hall: Agenda -- Recording(Passcode: !XAf6lHy)
Materials: Amerigroup Iowa Presentation -- Iowa Total Care Presentation -- Molina Healthcare Presentation -- Our Purpose: Voices from the Medicaid Community Video
September 21, 2023 | Provider Town Hall: Agenda -- Recording (Passcode: #RK1?HGr)
September 21, 2023 | Member Town Hall: Agenda -- Recording (Passcode: 1ADxRFw$)
Materials: Molina Presentation -- HOME Update -- CareBridge Presentation -- Protect Yourself From Scams -- 2023 Iowa Caregivers Conference -- MCO 90-Day Open Choice
September 7, 2023 | Member Town Hall: Agenda -- Recording (Passcode: XX2S&4H! )
Materials: CareBridge Update -- Dental Update -- HCBS Update
August 24, 2023 | Provider Town Hall: Agenda -- Recording (Passcode:1O&aqwWh )
August 24, 2023 | Member Town Hall: Agenda -- Recording (Passcode: *fK9xSY2 )
Materials: Escalations Presentation -- HOMEtown Conversations Locations
August 10, 2023 | Member Town Hall: Agenda -- Recording (Passcode: K+tYvCL6) -- Access2Care Presentation -- Dashboard Survey
July 27, 2023 | Provider Town Hall: Agenda -- Recording (Passcode: XT.2^U4n) -- Molina Provider Update -- Dashboard Survey -- Medicaid Modernization webpage
July 27, 2023 | Member Town Hall: Agenda -- Recording (Passcode: 68bR%m$T) -- Molina Member Update -- Dashboard Survey -- Open Choice Phone Notice
July 13, 2023 | Agenda -- Recording (Passcode: 8!kY*2i5) -- Dashboard Demo Presentation -- HOME Survey -- Molina Healthcare Update
June 22, 2023 | Individual Mental Health Therapy Provider/Substance Use Disorder Rate Update -- Molina Readiness Review -- Provider Recording (Passcode: 9F*4FG$$) -- Member Recording (Passcode: 4gP@5FZE)-- Provider Agenda -- Member Agenda -- Update from Molina
June 8, 2023 | CBS Redesign Update -- Agenda -- Member Recording (Passcode: .7KR=7A!)
May 25, 2023 | Eligibility PPT -- Access2Care PPT -- Provider Recording (Passcode: .SaL^T7X) -- Provider Agenda -- Member Recording (Passcode: .3CPXYik) -- Member Agenda
May 11, 2023 | Member Recording (Passcode: k+f9I4G4) -- Member Agenda
April 27, 2023 | Provider Recording (Passcode: 7ZHGavT.) -- Member Recording (Passcode: m7wfXC?u) -- Provider Agenda -- Member Agenda -- COVID-19 Public Health Emergency Flexibilities Presentation
April 13, 2023 | Recording (Passcode: fnm%!fT6) -- Iowa Total Care Presentation -- Molina Healthcare Presentation -- Amerigroup Presentation -- Open Enrollment Mailing Presentation
March 23, 2023 | Provider Recording (Passcode: aP0Dl$Rw) -- Provider Agenda -- Member Town Hall (Passcode: l.Df3Z=%) -- Member Agenda
March 9, 2023 | Member Recording (Passcode: #OZc6g.$)
February 23, 2023 | Provider Recording (no passcode) -- Member Recording (Passcode: Qv&+M8z9)
February 9, 2023 | Community-Based Services Evaluation Report --Member Town Hall Recording (7%GTD5h5)
January 26, 2023 | Service Planning -- Prior Authorizations - Amerigroup -- Prior Authorizations - Iowa Total Care -- Consumer Choice Options - Flowchart -- Appeals Process - Providers -- Appeals Process - Members
December 29, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (a*3@U3*?) -- Member Meeting Agenda -- Member Town Hall Recording (VR.cwCE3) -- Iowa Medicaid Overview Presentation -- CBSE Presentation
December 1, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: x2q4x!Jq) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: +$i8^30v) -- Program Integrity Presentation
October 27, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: qQU6@y67) -- CMS Make Your Voice Heard -- CFEU HHS Contact Information -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: t8!e@bWZ)
September 29, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: dwZ#od89) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: ^yk82&I3) -- Diabetes Prevention Program Flyer -- Prior Authorization Workgroup Presentation
September 8, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: HQE980=M) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: N^Zpn?2v) -- "How Does Iowa Medicaid Compare?" Presentation
August 25, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: 7+z3x?1^) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: r=&8hvsm)
July 28, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording
June 30, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: ZXHb=4tE) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: N!L4c$65) -- Escalations Guide
May 26, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: =k3yDe77) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: +6GVZ.ju) -- Medicaid 101
April 28, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: 40%K1&!I) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 38aWB=nA) -- Survey Results
March 24, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: ET@k.F5y ) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: yGaP5$*r)
February 24, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: b&=+t2J^) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: e3c.Bzn=)
January 27, 2022 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: w.*p4w^@) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 7?an*=aQ)
December 16, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Passcode: =6u37JQ0) -- Member Meeting Agenda -- Member Town Hall Recording (Passcode: 8F!N5&sd)
November 17, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording (Meeting starts around 14:25 mark) -- Member Meeting Agenda -- Member Town Hall Recording (Meeting starts around 12:00 mark)
October 28, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording -- Medicaid Strategic Plan Presentation
September 23, 2021 Meeting -- Provider Meeting Agenda -- Provider Town Hall Recording -- Member Meeting Agenda -- Member Town Hall Recording
August 26, 2021 Meeting -- Provider Town Hall Recording -- Member Town Hall Recording
Prior EVV Stakeholder Meeting Recordings & Materials
**Due to our HHS system alignment, we do not have access to the 2022 EVV recordings. Please reach out to evv@dhs.state.ia.us if you have any questions regarding EVV.**
June 27, 2024 -- Recording (Passcode: 3p?%xUWt) -- Iowa Home Health Services EVV 837i Claim Changes Presentation
April 30, 2024 -- Agenda -- Recording (Passcode: 8ke&^@Ka) -- Home Health EVV Discussion
March 26, 2024 -- Agenda -- Recording (Passcode: f!7%5A39)
March 12, 2024 -- Agenda -- Recording (Passcode: 4@bcBhcD)
February 27, 2024 -- Agenda -- Recording (Passcode: W7D^0i%@)
February 13, 2024 -- Agenda -- Recording (Passcode: eDge9D.F)
January 30, 2024 -- Agenda -- Recording (Passcode: 99pM!djr) -- Go-Live: Points of Contact
January 16, 2024 -- Agenda -- Recording (Passcode: %5*LwHjy) -- EVV Stakeholder Session Q&A
December 29, 2023 -- Recording (Passcode: Vl!Vgy2g) -- Go-Live Points of Contact
December 19, 2023 -- Recording (Passcode: LpyJL0v&)
December 15, 2023 -- Recording (Passcode: M=4hKjPz)
November 28, 2023 -- Recording (Passcode: $3*skiJ6)
October 24, 2023 -- Recording (Passcode: 9x$4Hgn?) -- Presentation
September 26, 2023 -- Recording (Passcode: K4!LR0#u) -- Presentation
August 22, 2023 -- Recording (Passcode: q7PCedn?) -- Presentation
July 25, 2023 -- Recording (Passcode: u^9#d4n%) -- Presentation
June 20, 2023 -- Recording ( Passcode: 99GaHu*3) -- Presentation
May 16, 2023 -- Recording (Passcode: 3AZh9qM@) -- Presentation
April 18, 2023 -- Recording (Passcode: %!T6.pDp) -- Presentation
March 21, 2023 -- Recording (Passcode: vem8+0*v) -- Presentation
Listening Session Archive
October 16, 2023 - Home Health Workgroup | Pt. 4
Recording (Password: tD*z1K7F)
August 16, 2023 - Unwind Office Hours | Session 2
Recording (Passcode: XtR8@U^6)
August 1, 2023 - Home Health Workgroup | Pt. 3
August 1, 2023 - Unwind Office Hours | Session 1
Recording (Passcode: 4*1i9WAm)
July 6, 2023 - Dashboard Listening Session
Recording (Passcode: TXc@LM4k)
June 19, 2023 - Home Health Listening Session Pt. 2
Recording (Passcode: $$a#4$FS)
May 22, 2023 - Home Health Listening Session
Recording (Passcode: FS7+C*@!)
March 8, 2023 - Dental RFP Listening Session
Recording (Password: B0!LLr3h)
January 25, 2023 - End of Continuous Coverage Requirement
Recording (Passcode: !1STV^KC)
January 6, 2022 | Durable Medical Equipment
Recording (Passcode: 8aDc4*xb)
January 13, 2022 | Provider Enrollment and Credentialing
Recording (Passcode: %*6Msd!!)
January 18, 2022 | Managed Care Request for Proposal (RFP)
Recording (Passcode: 7en5=bNG)
February 10, 2022 | Prior Authorizations
Recording (Passcode: %e2m7qyL)
February 17, 2022 | School Based Services
Recording (Passcode: 6&rCiqdP)
2022 Member Listening Sessions
January 18, 2022 | Managed Care RFP
Recording Passcode: 7yBcY=B9
January 20, 2022 | Long-Term Services and Supports (LTSS) Community Based Case Management (CBCM)
Recording (Passcode: KxI2B1D=)
February 9, 2022 | Maternal Health
Recording (Passcode: W@6%MuBZ)
February 15, 2022 | Transition Aged Services
Recording (Passcode: MD.p543n)
February 22, 2022 | Natural Supports
Recording (Passcode: Cf92B@=#)
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