Logging into ELVS

Calling into ELVS

Iowa Medicaid has an electronic phone system that allows providers to verify member eligibility 24/7. By simply entering a provider number and the member state ID, a provider can verify:

  • member eligibility for the current date or past dates of service
  • if the member has a primary insurance
  • if the member is on any type of Managed Care program offered by Iowa Medicaid
  • any remaining spenddown on file

If you do not have the member state ID and feel that the member may be on Medicaid, providers may query data by entering the person's date of birth and Social Security number. This system also allows providers access to their last payment information including date of payment.

For queries, call the the ELVS phone line at: 

  • 515-323-9639 (locally in Des Moines)
  • 1-800-338-7752 (toll-free)