What is Provider Services?
Provider Services is the point of contact for Iowa Medicaid providers who need help with enrollment, service-related issues, completing forms, or have general questions about Medicaid.
To view member-specific contact information, please go to Managed Care Organizations (MCOs).
News and Announcements
- Video Tips on Filling Out Prior Authorization Form and Nursing Facility Level of Care (LOC) Certification Form: Iowa Medicaid has released two videos that provide tips on how to fill out a Prior Authorization form and a Nursing Facility LOC certification form.
- Home- and Community-Based Services (HCBS) Intellectual Disability (ID) Waiver Tiered Rate Fee Schedule: The following are the procedure codes and tiered rate fee schedule for the ID Waiver daily SCL, full day Habilitation and full Adult Day Care services. Access the HCBS ID Waiver Tiered Rate Fee Schedule.
- Work Process Flow Charts for Various Medicaid Programs: Presented below are flow charts that outline different workflows that illustrate various policies and processes for various Medicaid programs.