What is Provider Services?

Provider Services is who Iowa Medicaid providers contact if they have a problem with their enrollment, services, need assistance filling out form or have a question related to Medicaid.

Provider Services is here for you. If you have any questions about the Iowa Medicaid program, please reach out to us.

Provider Resources

Iowa Medicaid has a reference guide for providers and stakeholders to understand how the Medicaid program operates in Iowa.

To view member-specific contact information, please go to Managed Care Organizations (MCOs).

News and Announcements

Language Accessibility

Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)

For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.

Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.