Medicaid Provider Trainings

Competency-Based Training and Technical Assistance are available at no cost for Iowa LTSS providers and case managers. Training is offered live or on-demand and focuses on core skills for provider agencies and those who work directly with members.

HHS Provider Enrollment Overview (April 2025)

This training is designed for Iowa service providers who support individuals with brain injuries. Participants may include professionals from LMEs, vocational rehab, independent living, education, case management, mental health, social services, advocacy groups, and family members. Below are PDFs of each training page for the Brain Injury (BI) Waiver.

• BI Waiver Training Course:  Course Outline and Module 1
• BI Waiver Training Course: Module 2
• BI Waiver Training Course: Module 3
• BI Waiver Training Course: Module 4

These sessions are for those interested in becoming Independent Support Brokers (ISBs) through Iowa Medicaid’s Consumer Choices Option (CCO) program. Participants must have internet and email access, complete all training requirements, and pass a background check. Click the link above for more information.

• Veridian ISB Hub

Iowa Medicaid has created a host of tools that help providers obtain information regarding a variety of areas such as enrollment, eligibility, and general Medicaid news for providers.

Iowa Medicaid Portal Access (IMPA)

Iowa Medicaid implemented a provider portal called Iowa Medicaid Portal Access (IMPA) that is managed by the Provider Services unit. IMPA is a web-based tool that allows providers access to multiple different functions that may be needed. Through this tool providers are able to access:

• Remittance Advice Provider Access Request Form
• Critical Incident Reporting Access Request Form
• Document Upload Form
• Dentists Accepting Clients
• Informational Letter Sign Up

• Client Participation Access Form

  Provider Tiered Rates Access Request for the Iowa Medicaid Portal Access (IMPA) System

• A new rate for PIC Services will be in effect starting January 1, 2023. Providers can find useful information about these services and rates in the following resources:
  • PIC Provider Training
  • Acute PIC Services: Clinical Guidelines
  • Clinical Criteria Checklist (Portrait Orientation)
  • Clinical Criteria Checklist (Landscape Orientation)
  • PIC Case Studies
  • Psychiatric Intensive Care PIC Inpatient Medicaid Rate Training Session 1
  • Psychiatric Intensive Care PIC Inpatient Medicaid Rate Training Session 2

All CNRS providers must complete and submit the Provider Quality Self-Assessment by the specified annual deadline, regardless of whether they are currently offering CNRS services. The form and all necessary documents should be sent together as one document annually. 

If you have questions about the 2024 CNRS Provider Quality Self-Assessment, contact the assigned QIO Specialist. You can also send questions via email to cnrs@hhs.iowa.gov

2024 CNRS Provider Quality Self-Assessment

• Due by January 31, 2025
• The 2024 Self-Assessment Form can be found on the CNRS webpage
• 2024 Self-Assessment Training Slides
• 2024 Self-Assessment Webinar

All HCBS providers must complete and submit the Provider Quality Self-Assessment by the specified annual deadline, regardless of whether they are currently offering HCBS services. The form and all necessary documents should be sent together as one document annually. 

If you have questions about the 2024 HCBS Provider Quality Self-Assessment, contact the assigned HCBS Specialist. You can also send questions via email to hcbsqi@hhs.iowa.gov

2024 HCBS Provider Quality Self-Assessment

• Due by January 31, 2025
• The 2024 Self-Assessment Form can be found on the HCBS webpage
• 2024 Self-Assessment Training Slides
• 2024 Self-Assessment Webinar