A to Z Services and Program Information

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To report child or dependent adult abuse, please call 1-800-362-2178.

To report a change to your Medicaid, Supplemental Nutrition Assistance Program (SNAP) or FIP case call, please call 1-877-347-5678.

For Child Care payments or registration, please call 1-866-448-4605 or visit the appropriate Child Care Web Portal:

• Child Care Client Services Portal
• Child Care Provider Services Portal

For questions about your case or to contact your worker, click HHS office map to locate the phone number.

1st Five

Abuse Registry

• 1-800-362-2178 toll free
• Processing Date

Abuse Reporting

• Child Abuse Reporting call 1-800-362-2178 toll free (24 Hrs/Day)
• Dependent Adult Abuse Reporting call 1-800-362-2178 toll free (24 Hrs/Day)

• Helping Special Needs Children
• Policy Information 515-281-8799

Adoption Investigators (Certified)

• Licensing Information - for people who conduct home studies to provide adoption services to individuals and families independent of an agency
• HHS maintains a complete list of Certified Adoption Investigators licensed in Iowa.

Adult Abuse

• 1-800-362-2178 toll free

Adult/Elderly Services

• 1-800-338-8366

After Care Service Network

• Help for former foster kids

Anatomical Gift Public Awareness and Transplantation Fund

Annual County Service Contract List

Public Health Annual Reports

Anthrax

Antibiotic Resistance

Appeals

• File an Appeal

Barriers to Prenatal Care Project

Better Choices, Better Health

Birth, Death and Marriage Certificates

Botulism

Brain Injuries, Advisory Council

Brain Injury Services Program

Brucellosis

Bureau of Chronic Disease Prevention & Management

• Alzheimer's Disease & Related Dementias Program
• Comprehensive Cancer Control
• Diabetes Prevention & Management
• Heart Disease and Stroke Prevention Program
• Iowa Care for Yourself Program
  • CFY-WISEWOMAN Program
• Iowa Get Screened: Colorectal Cancer Program

Bureau of Emergency Trauma Services

• Emergency Medical Services (EMS)
• Iowa's Health Alert Network
• Preparedness
• Trauma Program
• Trauma Program Manager Manual

Bureau of Environmental Health Services

• Adult Blood Lead Epidemiology & Surveillance (ABLES)
• Backflow Prevention Assembly Tester Registration
• Carbon Monoxide
• Childhood Lead Poisoning Prevention
• Environmental Public Health Tracking Program
• Grants to Counties Water Well Program
• Harmful Algal Blooms
• Iowa Plumbing & Mechanical Systems Board
• Lead Professional Certification
• Migrant Labor Camp Program
• Occupational Health & Safety Surveillance
• Pesticide Exposure Surveillance
• Reportable Environmental and Occupational Diseases, Poisonings and Conditions
• Swimming Pools and Spas
• Tattoo Program
• Toxicology
• Water Treatment System Registration

Bureau of Family Health

• Newborn and Infant Health
• Family Support
• Child & Adolescent Health
• Maternal Health
• Family Planning
• Personal Responsibility Education Program (PREP)
• Sexual Risk Avoidance Education Program

Bureau of Finance

• Funding Opportunities

Bureau of Health Statistics

Bureau of HIV, STI and Hepatitis

• HIV/AIDS Program
• STI Program
• Hepatitis Program

Bureau of Immunization & TB

• Immunization Program
• TB Control Program
• Refugee Health Program

Bureau of Information Management

Bureau of Nutrition & Physical Activity

• Fresh Conversations
• Iowa Nutrition Network
  • Pick a Better Snack
  • Play Your Way
  • SNAP/Food Assistance
• Iowa WIC
• 5-2-1-0 Healthy Choices Count!

Bureau of Oral and Health Delivery Systems

• Fluoride
• I-Smile
• Maternal and Child Health Dental
• School Dental Screenings
• Internships for Public Health

Bureau of Policy & Workforce Services

• Iowa FLEX Program
• Iowa SHIP Program
• Primary Care Office
• Volunteer Health Care Provider Program

Bureau of Professional Licensure

• Iowa Board of Athletic Training
• Iowa Board of Barbering
• Iowa Board of Behavioral Science
• Iowa Board of Chiropractic
• Iowa Board of Cosmetology Arts & Sciences
• Iowa Board of Dietetics
• Iowa Board of Massage Therapy
• Iowa Board of Mortuary Science
• Iowa Board of Nursing Home Administrators
• Iowa Board of Optometry
• Iowa Board of Physical and Occupational Therapy
• Iowa Board of Physician Assistants
• Iowa Board of Podiatry
• Iowa Board of Psychology
• Iowa Board of Respiratory Care and Polysomnography
• Iowa Board of Sign Language Interpreters and Transliterators
• Iowa Board of Social Work
• Iowa Board of Speech Pathology and Audiology

Bureau of Public Health Performance

• Accreditation
• Behavioral Risk Factor Surveillance System (BRFSS)
• CHA & CHIP (Community Health Assessment & Health Improvement Planning)
• Data Governance & Data Sharing
• Healthy Iowans
• Iowa Public Health Modernization
• Iowa Public Health Tracking Portal
• Iowa Youth Health Assessment Program
• Local Public Health Services
• Performance Management
• Quality Improvement
• Strategic Planning

Bureau of Radiological Health

• Bone Densitometry Operator
• Healing Arts Screening
• Mammography Program
• Permits to Operate Radiation Machines & Administer Radioactive Materials
• Podiatric Radiographer
• Radiation Therapist
• Radiation Emergency Response
• Radiologic Technologist
• Radioactive Materials Program
• Radon
• Tanning Facilities
• X-Ray Machines

Bureau of Substance Abuse

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• Cultural Competency Treatment Project
• Families in Focus
• Iowa Behavioral Health Reporting System (IBHRS)
• Prevention Related Programs
• Program Licensure and Regulation

Campylobacter

Care for Kids (EPSDT Care for Kids)

Center for Acute Disease Epidemiology (CADE)

• Disease Information

Certificate of Need

Child Care

• Child Care Assistance 1-866-448-4605 toll free
• Providers, Licensed Centers 515 -281-5584
• Child Care Provider Complaint Hotline 1-844-786-1296
• Out of State Requests for State Agencies Seeking Child Abuse Information or Criminal History Record Checks from  Iowa

Child Placing Agencies

• Licensing Information for agencies that provide adoption, foster care, and supervised apartment living services
• HHS maintains a complete list of child-placing agencies, children's residential facilities and group foster care facilities in Iowa.

Child Protection Centers

Child Vision Screening

Child Support

• Customer website
• Employer’s website
• Automated Information Line 1-888-229-9223 toll free

Cholera

Civil Commitment Unit for Sexual Offenders

• To learn more about the 24/7 facility that provides secure, inpatient treatment for sexual offenders who are believed to be a high risk for sexually re-offending see the CCUSO page.

Collaborative Service Agreements

Commodities/Food Distribution

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  Supplemental Nutrition Assistance Program (SNAP)
• Policy Information 515-281-5410

Community Partnerships for Protecting Children (CPPC)

• Program Summary

County Offices

• To apply for benefits or ask questions, contact your local office. Use the HHS office map to find the office contact information. 

COVID-19

Cryptosporidium

Cultural Equity

• Overview

Cyclospora

Cytomegalovirus (CMV)

Data

Data and Surveillance Reports (Acute Disease)

Data Sharing Agreements

Developmental Disabilities

• The Iowa Developmental Disabilities Council promotes the development of a coordinated system of services and supports that provide opportunities for people with developmental disabilities to be independent, productive, integrated and included in their communities. To learn more see the Iowa Developmental Disabilities Council’s website.

Diphtheria

Directors Office

Disaster Behavioral Health Services

• Iowa Disaster Behavioral Health Response Team information site
• Project Recovery Iowa

• Earned Income Tax Credit Information Site  

Estate Recovery

• Iowa's Estate Recovery Law

• Request an Exception to Policy

Facilities

• Mental Health Institutes
• Juvenile Facility
• Resource Centers
• Civil Commitment Unit for Sexual Offenders

Falls Prevention for Iowa

Family Investment Program (FIP)

• Welfare, Cash Assistance - General Information
• To report changes to an existing case:

  Call: 1-877-347-5678
  FAX: 515-564-4041
  Email: IMCustomerSC@dhs.state.ia.us

Forms

Foster Care

• Becoming a Foster Parent
• Group Foster Care 515-281-9368
• Independent Living (Foster Care for 16 & Older) 515-242-5271

Foster Care Recovery Unit 

• 1-888-229-9223 toll free or 515-369-2844

Fraud Reporting

• Report Suspected Welfare Fraud 1-800-831-1394 toll free
• WIC Fraud and Abuse Reporting

Gaining Ground

Genetics and Infant Screening

• Center for Congenital and Inherited Disorders
• Birth Defects

Giardia

Group A Streptococcus

Group B Streptococcus

Group Foster Care Facilities

• Licensing Information for providers of residential group foster care, shelter and detention services
• HHS Maintains a complete list of child-placing agencies, children's residential facilities and group foster care facilities in Iowa.

Haemophilus influenzae type b (Hib)

Hantavirus

Hawki (Healthy & Well Kids in IA)

• Program Information - Provides Health Insurance for Children In Eligible Families 1-800-257-8563 toll free
• Medicaid- General Information
• Frequently asked questions

hawk-i Outreach

Head Lice

Health Care

• Apply for Health Care
• Provider Services Contacts 
• Early & Periodic Screening, Diagnosis & Treatment (EPSDT) 515-256-4649
• Hawki (Healthy & Well Kids in Iowa) 1-800-257-8563 toll free
• Home and Community Based Waivers program information
• Integrated Health Homes
• Medical Assistance/Medicaid
• Medicare, a Federal Government program, 1-800-633-4227 toll free
• Nursing Facility Care 1-877-344-9628 or FAX 515-564-4040 and Nursing Facility Medicaid Application Information