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To report child or dependent adult abuse, please call 1-800-362-2178.
To report a change to your Medicaid, Supplemental Nutrition Assistance Program (SNAP) or FIP case call, please call 1-877-347-5678.
For Child Care payments or registration, please call 1-866-448-4605 or visit the appropriate Child Care Web Portal:
For questions about your case or to contact your worker, click HHS office map to locate the phone number.
1st Five
Abuse Registry
- 1-800-362-2178 toll free
- Processing Date
Abuse Reporting
-
Child Abuse Reporting call 1-800-362-2178 toll free (24 Hrs/Day)
-
Dependent Adult Abuse Reporting call 1-800-362-2178 toll free (24 Hrs/Day)
- Helping Special Needs Children
- Policy Information 515-281-8799
Adoption Investigators (Certified)
- Licensing Information - for people who conduct home studies to provide adoption services to individuals and families independent of an agency
- HHS maintains a complete list of Certified Adoption Investigators licensed in Iowa.
Adult Abuse
- 1-800-362-2178 toll free
Adult/Elderly Services
- 1-800-338-8366
After Care Service Network
Anatomical Gift Public Awareness and Transplantation Fund
Annual County Service Contract List
Public Health Annual Reports
Anthrax
Antibiotic Resistance
Appeals
Barriers to Prenatal Care Project
Better Choices, Better Health
Birth, Death and Marriage Certificates
Botulism
Brain Injuries, Advisory Council
Brain Injury Services Program
Brucellosis
Bureau of Chronic Disease Prevention & Management
- Alzheimer's Disease & Related Dementias Program
- Comprehensive Cancer Control
- Diabetes Prevention & Management
- Heart Disease and Stroke Prevention Program
- Iowa Care for Yourself Program
- Iowa Get Screened: Colorectal Cancer Program
Bureau of Emergency Trauma Services
- Emergency Medical Services (EMS)
- Iowa's Health Alert Network
- Preparedness
- Trauma Program
- Trauma Program Manager Manual
Bureau of Environmental Health Services
- Adult Blood Lead Epidemiology & Surveillance (ABLES)
- Backflow Prevention Assembly Tester Registration
- Carbon Monoxide
- Childhood Lead Poisoning Prevention
- Environmental Public Health Tracking Program
- Grants to Counties Water Well Program
- Harmful Algal Blooms
- Iowa Plumbing & Mechanical Systems Board
- Lead Professional Certification
- Migrant Labor Camp Program
- Occupational Health & Safety Surveillance
- Pesticide Exposure Surveillance
- Reportable Environmental and Occupational Diseases, Poisonings and Conditions
- Swimming Pools and Spas
- Tattoo Program
- Toxicology
- Water Treatment System Registration
Bureau of Family Health
- Newborn and Infant Health
- Family Support
- Child & Adolescent Health
- Maternal Health
- Family Planning
- Personal Responsibility Education Program (PREP)
- Sexual Risk Avoidance Education Program
Bureau of Finance
Bureau of Health Statistics
Bureau of HIV, STI and Hepatitis
Bureau of Immunization & TB
Bureau of Information Management
Bureau of Nutrition & Physical Activity
Bureau of Oral and Health Delivery Systems
- Fluoride
- I-Smile
- Maternal and Child Health Dental
- School Dental Screenings
- Internships for Public Health
Bureau of Policy & Workforce Services
Bureau of Professional Licensure
- Iowa Board of Athletic Training
- Iowa Board of Barbering
- Iowa Board of Behavioral Science
- Iowa Board of Chiropractic
- Iowa Board of Cosmetology Arts & Sciences
- Iowa Board of Dietetics
- Iowa Board of Massage Therapy
- Iowa Board of Mortuary Science
- Iowa Board of Nursing Home Administrators
- Iowa Board of Optometry
- Iowa Board of Physical and Occupational Therapy
- Iowa Board of Physician Assistants
- Iowa Board of Podiatry
- Iowa Board of Psychology
- Iowa Board of Respiratory Care and Polysomnography
- Iowa Board of Sign Language Interpreters and Transliterators
- Iowa Board of Social Work
- Iowa Board of Speech Pathology and Audiology
Bureau of Public Health Performance
- Accreditation
- Behavioral Risk Factor Surveillance System (BRFSS)
- CHA & CHIP (Community Health Assessment & Health Improvement Planning)
- Data Governance & Data Sharing
- Healthy Iowans
- Iowa Public Health Modernization
- Iowa Public Health Tracking Portal
- Iowa Youth Health Assessment Program
- Local Public Health Services
- Performance Management
- Quality Improvement
- Strategic Planning
Bureau of Radiological Health
- Bone Densitometry Operator
- Healing Arts Screening
- Mammography Program
- Permits to Operate Radiation Machines & Administer Radioactive Materials
- Podiatric Radiographer
- Radiation Therapist
- Radiation Emergency Response
- Radiologic Technologist
- Radioactive Materials Program
- Radon
- Tanning Facilities
- X-Ray Machines
Bureau of Substance Abuse
- Cultural Competency Treatment Project
- Families in Focus
- Iowa Behavioral Health Reporting System (IBHRS)
- Prevention Related Programs
- Program Licensure and Regulation
Campylobacter
Care for Kids (EPSDT Care for Kids)
Center for Acute Disease Epidemiology (CADE)
Certificate of Need
Child Care
- Child Care Assistance 1-866-448-4605 toll free
- Providers, Licensed Centers 515 -281-5584
- Child Care Provider Complaint Hotline 1-844-786-1296
- Out of State Requests for State Agencies Seeking Child Abuse Information or Criminal History Record Checks from Iowa
Child Placing Agencies
- Licensing Information for agencies that provide adoption, foster care, and supervised apartment living services
- HHS maintains a complete list of child-placing agencies, children's residential facilities and group foster care facilities in Iowa.
Child Protection Centers
Child Vision Screening
Child Support
- Customer website
- Employer’s website
- Automated Information Line 1-888-229-9223 toll free
Cholera
Civil Commitment Unit for Sexual Offenders
- To learn more about the 24/7 facility that provides secure, inpatient treatment for sexual offenders who are believed to be a high risk for sexually re-offending see the CCUSO page.
Collaborative Service Agreements
Commodities/Food Distribution
-
Supplemental Nutrition Assistance Program (SNAP) - Policy Information 515-281-5410
Community Partnerships for Protecting Children (CPPC)
County Offices
- To apply for benefits or ask questions, contact your local office. Use the HHS office map to find the office contact information.
COVID-19
Cryptosporidium
Cultural Equity
Cyclospora
Cytomegalovirus (CMV)
Data
Data and Surveillance Reports (Acute Disease)
Data Sharing Agreements
Developmental Disabilities
- The Iowa Developmental Disabilities Council promotes the development of a coordinated system of services and supports that provide opportunities for people with developmental disabilities to be independent, productive, integrated and included in their communities. To learn more see the Iowa Developmental Disabilities Council’s website.
Diphtheria
Directors Office
Disaster Behavioral Health Services
- Iowa Disaster Behavioral Health Response Team information site
- Project Recovery Iowa
Division of Acute Disease Prevention, Emergency Response & Environmental Health
Division of Health Promotion & Chronic Disease Prevention
Division of Tobacco Use Prevention & Control
E. coli (shiga-toxin)
Early Childhood Iowa
Early Hearing Detection and Intervention
Emerging Health Issues
Enteroviruses
Epi Manual
Epi Update
Earned Income Tax Credit
Estate Recovery
Exceptions to Policy
Facilities
- Mental Health Institutes
- Juvenile Facility
- Resource Centers
- Civil Commitment Unit for Sexual Offenders
Falls Prevention for Iowa
Family Investment Program (FIP)
- Welfare, Cash Assistance - General Information
- To report changes to an existing case:
Call: 1-877-347-5678
FAX: 515-564-4041
Email: IMCustomerSC@dhs.state.ia.us
Forms
Foster Care
- Becoming a Foster Parent
- Group Foster Care 515-281-9368
- Independent Living (Foster Care for 16 & Older) 515-242-5271
Foster Care Recovery Unit
- 1-888-229-9223 toll free or 515-369-2844
Fraud Reporting
- Report Suspected Welfare Fraud 1-800-831-1394 toll free
- WIC Fraud and Abuse Reporting
Gaining Ground
Genetics and Infant Screening
Giardia
Group A Streptococcus
Group B Streptococcus
Group Foster Care Facilities
- Licensing Information for providers of residential group foster care, shelter and detention services
- HHS Maintains a complete list of child-placing agencies, children's residential facilities and group foster care facilities in Iowa.
Haemophilus influenzae type b (Hib)
Hantavirus
Hawki (Healthy & Well Kids in IA)
- Program Information - Provides Health Insurance for Children In Eligible Families 1-800-257-8563 toll free
- Medicaid- General Information
- Frequently asked questions
hawk-i Outreach
Head Lice
Health Care
- Apply for Health Care
- Provider Services Contacts
- Early & Periodic Screening, Diagnosis & Treatment (EPSDT) 515-256-4649
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Hawki (Healthy & Well Kids in Iowa) 1-800-257-8563 toll free
-
Home and Community Based Waivers program information
-
Medicare, a Federal Government program, 1-800-633-4227 toll free
-
Nursing Facility Care 1-877-344-9628 or FAX 515-564-4040 and Nursing Facility Medicaid Application Information
For application assistance or to ask questions, contact your local office. Use the HHS office map to find the office contact information.
To report changes to an existing case:
Call: 1-877-347-5678 FAX: 515-564-4041 Email: IMCustomerSC@dhs.state.ia.usHealthcare-associated Infection Prevention
Healthy Child Care Iowa (HCCI)
Hemolytic uremic syndrome (HUS)
Hepatitis A
Hepatitis B
Hepatitis C
Hepatitis D
Hepatitis E
Histoplasmosis
Home- and Community-Based Waivers
- Program Information
- AIDS/HIV 515-256-4641
- Brain Injury 515-256-4653
- Children's Mental Health 515-256-4642
- Elderly 515-256-4642
- Ill & Handicapped 515-256-4641
- Intellectual Disabilities 515-256-4661
- Physical Disability 515-256-4661
- To report changes to an existing case:
Call: 1-877-347-5678
FAX: 515-564-4041
Email: IMCustomerSC@dhs.state.ia.us
Hot Lines
- Child & Dependent Adult Abuse Reporting 1-800-362-2178 toll free
- Report Welfare Fraud: Anti-Welfare Abuse Recognition Effort 1-800-831-1394 toll free
Public Health Employment
Public Health Regulatory Programs
Influenza
Interstate Compact for the Placement of Children
- 515-281-5730
Interstate Compact for Juveniles
- Placement of Juveniles 515-281-5730
- Instructions and Forms
Integrated Claims Recovery Unit (Processes interstate matches for duplicate public assistance and establishes claims for recoupment.)
- P.O. Box 36570, Des Moines, IA 50315
- Call 877- 855-0021
- FAX 515-564-4095
- Email ICRU@dhs.state.ia.us
- For Medicaid and Health Care questions or claims see Provider Services Contacts
Investigation
- Child & Dependent Adult Abuse Reporting 1-800-362-2178 toll free
Iowa Board of Medicine
Iowa Board of Nursing
Iowa Board of Pharmacy
Iowa Dental Board
Iowa Disease Surveillance System (IDSS)
Iowa Gambling Treatment Program
Iowa Influenza Surveillance Network
Iowa Natural Hair Braiding Registry
Iowa Newborn Screening Program
Iowa Physician Orders for Scope of Treatment (IPOST)
Iowa Plan for Behavioral Health
Iowa State Board of Health
Iowa Student Health Screening Requirements
Iowa's Early Hearing Detection and Intervention Program
IRIS
Juvenile Facility
- Eldora State Training School for Boys 641-858-5402
Juvenile Justice
- Delinquency Services 515-242-5452
Lead Poisoning Prevention
Legionella
Leprosy
Licensing
- Bureau of Professional Licensure
- Certified Adoption Investigators - Conduct Home Studies
- Child Care Licensing: Registered Homes & Licensed Centers
- Child Placing Agencies
- Children's Residential Facilities
- Family Foster Care
- Group Foster Care Facilities - Providers of residential group foster care, shelter and detention services
Listeria
Local Public Health Contracts
Lyme Disease
Malaria
Measles
Medical Assistance / Medicaid
Nursing Facility Care (Medicaid)
- See Health Care
Medicaid
Medication Assisted Treatment (MAT)
Meningitis (Meningococcal invasive disease)
Mental Health
- General Information
- Cherokee Mental Health Institute 712-225-2594
- Independence Mental Health Institute 319-334-2583
Mumps
Newborn Hearing Screening
Norovirus
Nuclear Medicine Technologist
Office of Disability, Injury & Violence Prevention
- Disability and Health Program
- Health Care Response to Violence Against Women
- Injury Prevention
- Iowa Domestic Abuse Death Review Team
- Iowa Violent Death Reporting System (IAVDRS)
- Sexual Violence Prevention
Office of Medical Cannabidiol
Parent Partners
PARIS - Public Assistance Reporting Information System
- P.O. Box 36570, Des Moines, IA 50315
- Call 877- 855-0021
- FAX 515-564-4095
- Email ICRU@dhs.state.ia.us
Preferred Drug List
Pertussis (Whooping Cough)
Plague
Poliomyelitis (Polio)
Pregnancy Options
Pregnancy Risk Assessment Monitoring System (PRAMS)
Program of All-Inclusive Care for the Elderly (PACE)
Promise Jobs
- Program Information
- Contact your HHS County Office or call 1-800-972-2017
Promoting Interoperability (formerly Meaningful Use)
Psittacosis
Public Health Data
Public Records Request
Quick Reads
Rabies
Record Check Evaluations
- Status Report: 515-362-7440 or 515-362-7441
- FAX: 515-564-4034
- Email: recordcheckevals@dhs.state.ia.us
- Processing Date
Refugee Services
- Program Information 1-800-362-2780 or 515-875-5600
Reports, Iowa Public Health Data
Research and Ethics Review Committee
Rocky Mountain Spotted Fever (RMSF)
Rubella (German Measles)
Runaway Children - Out of State
- 515-281-3123
Rural Health and Primary Care
Safe and Together Model - a response to domestic violence
Safe Haven for Infants
Salmonella
Saving Your Brain
Severe Acute Respiratory Syndrome (SARS)
Shigella
Smallpox
Social Security Office (Federal Government)
Special Needs Children
- Children at Home (Helps Families with children with Special Needs) 515-281-5127
- See Home and Community Based Waivers
State Innovation Model (SIM)
State Medical Examiner's Office
Statewide Perinatal Care Program
Streptococcus pneumoniae
Sudden Infant Death Syndrome Program
Suicide Prevention
Supplemental Nutrition Assistance Program (SNAP)
- General Information
- To report changes to an existing case:
Call: 1-877-347-5678
FAX: 515-564-4041
Email: IMCustomerSC@dhs.state.ia.us
Syndromic Surveillance
Teens
- Independent Living (Foster Care for 16 and Older) 515-242-5271
- State Training School for Boys at Eldora 641-858-5402
- Delinquency, Juvenile Justice Programs - 515-242-5452
Tetanus
Tick-borne and Mosquito-borne Disease
Title V Needs Assessment
Toxic Shock Syndrome
Trichinosis
Tularemia
Typhoid Fever
Vaccines for Children
Viral Hemorrhagic Fevers
Vital Records
Voter Registration
- See Voter Registration information on the Iowa Secretary of State's website.
- You can get help registering to vote when you apply for HHS assistance programs.
Waiver Programs
Welfare
- See Family Investment Program (FIP)
West Nile Virus
Western Equine Encephalitis (WEE)
Winter Weather Precautions and Information
Yellow Fever
General Information:
If you need further assistance in locating the appropriate office to address your concerns, please call toll free to 800-972-2017.
Relay Iowa TTY 1-800-735-2942
Email: contactdhs@dhs.state.ia.us
For changes to this page, please contact contactdhs@dhs.state.ia.us.