General Letters 

Employees' Manual Table of Contents (Titles 1 through 24)

Income Maintenance Programs Appendix (6-Appendix)


General Procedures

1-C  Confidentiality and Records 

1-C  Appendix 

1-E  Appeals and Hearings 

1-E  Appendix 

23-B  Collections 

23-E  Issuance of Duplicate or Replacement Warrants 

24-A  Case Records Management 

24-A  Appendix 


Other IM Programs

5-A  Interim Assistance Reimbursement 

5-A  Appendix 

5-B  Health Insurance Premium Payment Program 

5-C  AIDS/HIV Health Insurance Premium Payment Program 

5-D  Quality Control 

5-D  Appendix 

5-E  Healthy and Well Kids in Iowa (hawk-i)    
5-F  Iowa Family Planning Program

6-A  Social Security Programs 

6-B  State Supplementary Assistance 

6-D  Refugee Cash Assistance 

6-D(1)  Refugee Medical Assistance 

6-E  Extra Help for Medicare Prescription Drug Costs 

6-G  Recovery of Public Assistance Debts 

6-H  Rent Reimbursement 

13-B  Determining Eligibility For Title IV-E 

13-B  Appendix 

13-G  Child Care Assistance 



8 Omnibus (All Medicaid chapters in one document)

8-A  Administration 

8-B  Application Processing 

8-C  Nonfinancial Eligibility 

8-D  Resources 

8-E  Income 

8-F  Coverage Groups 

8-G  Case Maintenance 

8-H  Foster Care, Adoption and Guardianship Subsidy 

8-I  Medical Institutions 

8-J  Medically Needy 

8-K  Psychiatric Institutions 

8-L  Aliens 

8-M  Medicaid Services 

8-N  Home- and Community-Based Waivers 


Family Investment Program

4 Omnibus (All FIP chapters in one document)
4-A  Administration 

4-B  Application Processing 

4-C  Nonfinancial Eligibility 

4-D  Resources 

4-E  Income 

4-F  Budgeting 

4-G  Case Maintenance 

4-H  Payments and Adjustments 


4-L  Aliens and Migrants 



 7 Omnibus (All SNAP chapters in one document)

7-A  Administration 

7-B  Application Processing 

7-C  Nonfinancial Eligibility 

 7-D  Resources 

7-E  Income 

7-F  Budgeting 

7-G  Case Maintenance 

7-H  Adjustments 

7-I  Specific Households and Participants 

7-J  Intentional Program Violation 

7-M  SNAP Employment and Training Program 


PROMISE JOBS Provider Manual

Provider Manual 



Income Maintenance Systems

14-B  Automated Benefit Calculation System 

14-B(4)  System Screen Instructions 

14-B(5)  SNAP Case Actions 

14-B(6)  FIP Case Actions 

14-B(7)  FMAP-Related Medicaid Case Actions 

14-B(8)  COLA Processing 

14-B(9)  SSI-Related Medicaid and Facility Case Actions 

14-B  Appendix 

14-C  Medical Systems 

14-C(1)  Family Planning Program System 

XIV-D(1)   ICAR/ABC Referral 

14-E  SSI State Data Exchange 

14-G  Exchange of Data with Other Agencies 

14-G  Appendix 

14-H  KinderTrack System 

14-I   MMIS Medically Needy Subsystem    

14-I(1)  Medically Needy Case Actions 

14-J  EPPIC Electronic Benefit Transfer System 

14-M  IoWANS User Guide 

14-O  PJCASE System 

14-P(1)  Overpayment Recovery Detail