General Letters 

Employees' Manual Table of Contents (Titles 1 through 24) (99.2 KB) .pdf

Income Maintenance Programs Appendix (6-Appendix) (1.56 MB) .pdf

 

General Procedures

1-C  Confidentiality and Records  (980.07 KB) .pdf

1-C  Appendix  (260.17 KB) .pdf

1-E  Appeals and Hearings  (653.34 KB) .pdf

1-E  Appendix  (179.84 KB) .pdf

23-B  Collections  (225.5 KB) .pdf

23-E  Issuance of Duplicate or Replacement Warrants  (136.02 KB) .pdf

24-A  Case Records Management  (92.63 KB) .pdf

24-A  Appendix  (50.72 KB) .pdf

    

Other IM Programs

5-A  Interim Assistance Reimbursement  (606.26 KB) .pdf

5-A  Appendix  (395.56 KB) .pdf

5-B  Health Insurance Premium Payment Program  (276.63 KB) .pdf

5-C  AIDS/HIV Health Insurance Premium Payment Program  (71.52 KB) .pdf

5-D  Quality Control  (242.88 KB) .pdf

5-D  Appendix  (451.66 KB) .pdf

5-E  Healthy and Well Kids in Iowa (hawk-i)  (650.79 KB) .pdf    
5-F  Iowa Family Planning Program (596.32 KB) .pdf

6-A  Social Security Programs  (406.29 KB) .pdf

6-B  State Supplementary Assistance  (569.04 KB) .pdf

6-D  Refugee Cash Assistance  (510.57 KB) .pdf

6-D(1)  Refugee Medical Assistance  (244.35 KB) .pdf

6-E  Extra Help for Medicare Prescription Drug Costs  (775.79 KB) .pdf

6-G  Recovery of Public Assistance Debts  (282.66 KB) .pdf

6-H  Rent Reimbursement  (258.34 KB) .pdf

13-B  Determining Eligibility For Title IV-E  (1.18 MB) .pdf

13-B  Appendix  (173.38 KB) .pdf

13-G  Child Care Assistance  (1.25 MB) .pdf

   

Medicaid

8 Omnibus (All Medicaid chapters in one document) (6.72 MB) .pdf

8-A  Administration  (333.74 KB) .pdf

8-B  Application Processing  (325.37 KB) .pdf

8-C  Nonfinancial Eligibility  (693.57 KB) .pdf

8-D  Resources  (822.89 KB) .pdf

8-E  Income  (615.16 KB) .pdf

8-F  Coverage Groups  (865.53 KB) .pdf

8-G  Case Maintenance  (429.82 KB) .pdf

8-H  Foster Care, Adoption and Guardianship Subsidy  (366.23 KB) .pdf

8-I  Medical Institutions  (600.1 KB) .pdf

8-J  Medically Needy  (1.51 MB) .pdf

8-K  Psychiatric Institutions  (399.56 KB) .pdf

8-L  Aliens  (430.1 KB) .pdf

8-M  Medicaid Services  (420.95 KB) .pdf

8-N  Home- and Community-Based Waivers  (504.6 KB) .pdf

    

Family Investment Program

4 Omnibus (All FIP chapters in one document) (3.44 MB) .pdf
4-A  Administration  (227.2 KB) .pdf

4-B  Application Processing  (251.87 KB) .pdf

4-C  Nonfinancial Eligibility  (925.87 KB) .pdf

4-D  Resources  (340.02 KB) .pdf

4-E  Income  (690.09 KB) .pdf

4-F  Budgeting  (321.25 KB) .pdf

4-G  Case Maintenance  (410.93 KB) .pdf

4-H  Payments and Adjustments  (352.21 KB) .pdf

4-J  PROMISE JOBS  (701.06 KB) .pdf

4-L  Aliens and Migrants  (405.94 KB) .pdf

   

SNAP

 7 Omnibus (All SNAP chapters in one document) (3.13 MB) .pdf

7-A  Administration  (396.97 KB) .pdf

7-B  Application Processing  (345.04 KB) .pdf

7-C  Nonfinancial Eligibility  (323.31 KB) .pdf

 7-D  Resources  (406.47 KB) .pdf

7-E  Income  (466.96 KB) .pdf

7-F  Budgeting  (325.9 KB) .pdf

7-G  Case Maintenance  (438.16 KB) .pdf

7-H  Adjustments  (351.01 KB) .pdf

7-I  Specific Households and Participants  (568.42 KB) .pdf

7-J  Intentional Program Violation  (266.12 KB) .pdf

7-M  SNAP Employment and Training Program  (205.97 KB) .pdf

 

PROMISE JOBS Provider Manual

Provider Manual  (1.98 MB) .pdf

Appendix  (404.04 KB) .pdf

   

Income Maintenance Systems

14-B  Automated Benefit Calculation System  (326.39 KB) .pdf

14-B(4)  System Screen Instructions  (913.59 KB) .pdf

14-B(5)  SNAP Case Actions  (676.22 KB) .pdf

14-B(6)  FIP Case Actions  (1.29 MB) .pdf

14-B(7)  FMAP-Related Medicaid Case Actions  (568.5 KB) .pdf

14-B(8)  COLA Processing  (361.77 KB) .pdf

14-B(9)  SSI-Related Medicaid and Facility Case Actions  (1.36 MB) .pdf

14-B  Appendix  (2.41 MB) .pdf

14-C  Medical Systems  (1.15 MB) .pdf

14-C(1)  Family Planning Program System  (1013.15 KB) .pdf

XIV-D(1)   ICAR/ABC Referral  (6.82 MB) .pdf

14-E  SSI State Data Exchange  (520.45 KB) .pdf

14-G  Exchange of Data with Other Agencies  (1.09 MB) .pdf

14-G  Appendix  (205.37 KB) .pdf

14-H  KinderTrack System  (1.37 MB) .pdf

14-I   MMIS Medically Needy Subsystem  (690.52 KB) .pdf    

14-I(1)  Medically Needy Case Actions  (708.35 KB) .pdf

14-J  EPPIC Electronic Benefit Transfer System 

14-M  IoWANS User Guide  (2.51 MB) .pdf

14-O  PJCASE System  (3.43 MB) .pdf

14-P(1)  Overpayment Recovery Detail   (279.72 KB) .pdf