What is Member Services?
Iowa Medicaid members contact Member Services if they have a problem with their care or services, need assistance filling out an application or have a question related to their health coverage.
Member Services is here for you. If you have any questions about the Iowa Medicaid program, please reach out to us.
Reference Guide
Iowa HHS has a guide to help members learn how the Medicaid program works in Iowa. This reference guide gives information about Medicaid and the Children's Health Insurance Program (CHIP). Some things it includes are:
- Who can join Medicaid
- What services are covered
- How the state supervises Medicaid
- How Medicaid makes its budget
- Rules Medicaid follows
Member Resources
- Important Health Coverage Tax Documents - Member 1095-B Forms
- Comm476: Iowa Health Link Managed Care Program Member Handbook
- Comm490: How to Read Your Iowa Medicaid Statement
- Comm490S: Cómo leer su estado de cuenta de Medicaid de Iowa
- Comm 525: Understand Your Medicaid Billing Statement
- Member Services FAQs.
- Click here more information about the Iowa Health Link program.