Contact Provider Services
Contact Provider Services Monday to Friday from 8 a.m. to 5 p.m.
1-800-338-7909 (Toll Free)
515-256-4609 (Des Moines Area)
515-725-1155 (Fax)
Provider Services Links
-
Annual Choice
-
Claims and Billing
-
Dental Wellness Plan
-
Fee-For-Service
-
Fee Schedules
-
Find a Provider
-
Hawki
-
Informational Letters (ILs)
-
Iowa Health Link
-
Iowa Medicaid Portal Application
-
Medicaid Pharmacy
-
Medicaid Projects
-
Medicaid Services and Care
-
Policy Clarifications
-
Provider Enrollment
-
Provider Forms
-
Provider Policy Manuals
-
Provider Trainings
Provider Services for Managed Care Organizations (MCOs)
To view member-specific contact information, please go to Managed Care Organizations (MCOs).
Phone: 1-833-404-1061
Email: providerrelations@iowatotalcare.com
Website: https://www.iowatotalcare.com
Email: IAProviderRelations@MolinaHealthcare.com
Phone: 1-844-236-1464
Fax: 855-275-3082
Website: www.molinahealthcare.com/providers/ia/medicaid/home.aspx
Phone: 1-833-731-2143
Email: ProviderSolutionsIA@wellpoint.com
Website: https://www.provider.wellpoint.com/iowa-provider/home
Additional Resources
Video: Prior Authorization form
Home- and Community-Based Services (HCBS) Intellectual Disability (ID) Waiver Tiered Rate Fee Schedule: The following are the procedure codes and tiered rate fee schedule for the ID Waiver daily SCL, full day Habilitation and full Adult Day Care services. Access the HCBS ID Waiver Tiered Rate Fee Schedule.
Presented below are flow charts that outline different workflows that illustrate various policies and processes for various Medicaid programs.
-
Call Relay Iowa TTY
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking.
-
ةیبرعلا | 简体中文 | Deutsch | Français
-
हिंदी | unDusdm (Karen) | 한국어 | ພາສາ
-
Llame a Relay Iowa TTY
Teléfono de texto para personas con problemas de audición, del habla y ceguera si necesita asistencia.
-
ລາວ | Pennsylfaanisch Deitsch | Русский
-
Српско-хрватски | Tagalog | ไทย | Tiếng Việt