The Iowa Department of Health and Human Services (HHS) is working with Health Management Associates (HMA) to study the delivery of health and human service programs in our state. Currently, the health and human services systems function in silos. This is cumbersome and inefficient for those we serve and for our community partners.

The assessment will study why the current systems are structured the way they are, and the historical context of such decisions. The study will also examine existing operational capabilities and gaps, and the funding and resource models that drive the current system. This assessment will give HHS a clearer understanding of the linkages that currently exist between systems and current Medicaid programs, who the primary beneficiaries of these programs are, who the decision makers involved in each system are, and how to better connect these services to the Iowans who need them.

The assessment will include the following program areas:

Local governmental public health Integrated Provider Network
Environmental Health Tobacco Community Partnerships
Emergency Preparedness Regions ECIs
Local public health delivered Medicaid services Certified Community Behavioral Health Centers
Maternal and Child Health Mental Health Delivery Regions
Family Planning Aging and Disability Regional Centers
I-SMILE Area Agencies on Aging
WIC Decat
Family Development and Self Sufficiency Program Community Partnership for Protecting Children
Community Action Agencies  

Stakeholder input is critical to this process. HHS, in partnership with HMA, will be hosting Town Hall meetings across the state to provide an opportunity for the public to learn more about the assessment process and provide input. Town Hall meetings are scheduled at the following times and locations:

In-Person Meetings:

Monday, July 10, 2023: 10am – 12pm

The Lake Cooper Foundation

810 S. Main Street

Keokuk, IA 52632

Tuesday, July 11, 2023: 10am – 12pm

Waverly Area Veterans Post

1300 4th Street NW

Waverly, IA 50677

Wednesday, July 12, 2023: 10am – 12pm

Prairie Lakes AEA

824 Flindt Drive #105

Storm Lake, IA 50588

Thursday, July 13, 2023: 10am – 12pm

The Venue

307 Walnut Street

Atlantic, IA 50022

Virtual Meetings:

Thursday, July 20, 2023: 3pm – 5pm

Friday, July 21, 2023: 12pm – 2pm

Additional information on the HHS Service Delivery System Assessment is available at: